What Factors Make Online Travel Reviews Credible? The Consumers’ Credibility Perception-CONCEPT Model

Online reviews have become a fundamental element in searching for and buying a tourism service. In particular, in the phase of post-pandemic caused by the COVID-19, social media are important channels of inspiration of dreams and encouragement to begin envisioning future trips. However, the growing...

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Bibliographic Details
Main Authors: Tiziana Guzzo, Fernando Ferri, Patrizia Grifoni
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Societies
Subjects:
Online Access:https://www.mdpi.com/2075-4698/12/2/50

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