The telemedicine community readiness model—successful telemedicine implementation and scale-up

To successfully scale-up telemedicine initiatives (TIs), communities play a crucial role. To empower communities fulfilling this role and increase end users' acceptance of TIs, support tools (from now on entitled artifacts) are needed that include specific measures to implement and scale up tel...

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Main Authors: Lena Otto, Hannes Schlieter, Lorenz Harst, Diane Whitehouse, Anthony Maeder
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-02-01
Series:Frontiers in Digital Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fdgth.2023.1057347/full
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author Lena Otto
Hannes Schlieter
Lorenz Harst
Diane Whitehouse
Anthony Maeder
author_facet Lena Otto
Hannes Schlieter
Lorenz Harst
Diane Whitehouse
Anthony Maeder
author_sort Lena Otto
collection DOAJ
description To successfully scale-up telemedicine initiatives (TIs), communities play a crucial role. To empower communities fulfilling this role and increase end users' acceptance of TIs, support tools (from now on entitled artifacts) are needed that include specific measures to implement and scale up telemedicine. Addressing this need, the article introduces the Telemedicine Community Readiness Model (TCRM). The TCRM is designed to help decision-makers in communities to create a favorable environment that facilitates the implementation and scale-up of TIs. The TCRM is a practical tool to assess communities' readiness to implement TIs and identify aspects to improve this readiness. The development process follows a design-science procedure, which integrates literature reviews and semi-structured expert interviews to justify and evaluate design decisions and the final design. For researchers, the paper provides insights into factors that influence telemedicine implementation and scale-up (descriptive role of knowledge) on the community level. For practitioners, it provides a meaningful tool to support the implementation and scale-up of TIs (prescriptive role of knowledge). This should help to realize the potential of telemedicine solutions to increase access to healthcare services and their quality.
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spelling doaj.art-dbd220873c5e4b64bd4466e38ce6c0ef2023-02-23T07:24:23ZengFrontiers Media S.A.Frontiers in Digital Health2673-253X2023-02-01510.3389/fdgth.2023.10573471057347The telemedicine community readiness model—successful telemedicine implementation and scale-upLena Otto0Hannes Schlieter1Lorenz Harst2Diane Whitehouse3Anthony Maeder4Research Group Digital Health, Technische Universität Dresden, Dresden, GermanyResearch Group Digital Health, Technische Universität Dresden, Dresden, GermanyCenter for Evidence-Based Healthcare, Branch Office at the Medical Campus Chemnitz of the TU Dresden, University Hospital Carl Gustav Carus, Dresden, GermanyEuropean Health Telematics Association (EHTEL), Brussels, BelgiumFlinders Digital Health Research Centre, Flinders University, Adelaide, SA, AustraliaTo successfully scale-up telemedicine initiatives (TIs), communities play a crucial role. To empower communities fulfilling this role and increase end users' acceptance of TIs, support tools (from now on entitled artifacts) are needed that include specific measures to implement and scale up telemedicine. Addressing this need, the article introduces the Telemedicine Community Readiness Model (TCRM). The TCRM is designed to help decision-makers in communities to create a favorable environment that facilitates the implementation and scale-up of TIs. The TCRM is a practical tool to assess communities' readiness to implement TIs and identify aspects to improve this readiness. The development process follows a design-science procedure, which integrates literature reviews and semi-structured expert interviews to justify and evaluate design decisions and the final design. For researchers, the paper provides insights into factors that influence telemedicine implementation and scale-up (descriptive role of knowledge) on the community level. For practitioners, it provides a meaningful tool to support the implementation and scale-up of TIs (prescriptive role of knowledge). This should help to realize the potential of telemedicine solutions to increase access to healthcare services and their quality.https://www.frontiersin.org/articles/10.3389/fdgth.2023.1057347/fullcommunityprescriptive maturity modelscale-uptelemedicinecommunity readinessdesign science
spellingShingle Lena Otto
Hannes Schlieter
Lorenz Harst
Diane Whitehouse
Anthony Maeder
The telemedicine community readiness model—successful telemedicine implementation and scale-up
Frontiers in Digital Health
community
prescriptive maturity model
scale-up
telemedicine
community readiness
design science
title The telemedicine community readiness model—successful telemedicine implementation and scale-up
title_full The telemedicine community readiness model—successful telemedicine implementation and scale-up
title_fullStr The telemedicine community readiness model—successful telemedicine implementation and scale-up
title_full_unstemmed The telemedicine community readiness model—successful telemedicine implementation and scale-up
title_short The telemedicine community readiness model—successful telemedicine implementation and scale-up
title_sort telemedicine community readiness model successful telemedicine implementation and scale up
topic community
prescriptive maturity model
scale-up
telemedicine
community readiness
design science
url https://www.frontiersin.org/articles/10.3389/fdgth.2023.1057347/full
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