The Effect of Hoteling Quality on Patient Loyalty in Private Hospitals of Tehran from Patients\' Viewpoint

The Effect of Hoteling Quality on Patient Loyalty in Private Hospitals of Tehran from Patients\' Viewpoint

Background and Aim: In today’s competitive market conditions of hospital industry, in addition to the quality of clinical services, a hospital should also concentrate on Hotelling Services Quality designed for the patient and his entourage. The purpose of this study was to investigate the effect of...

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Bibliographic Details
Main Authors: Maryam Jafar Tajrishi, Seyed Jamaledin Tabibi, Kamran hajinabi
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2018-11-01
Series:پیاورد سلامت
Subjects:
patient loyalty
hospital hoteling
private hospital
Online Access:http://payavard.tums.ac.ir/article-1-6566-en.html

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