A systematic review on business analytics

Purpose: Business analytics, a buzzword of the recent decade, has been applied by thousands of enterprises to help generate more values and enhance their business performance. However, many aspects of business analytics remain unclear. This study clarifies the definition of business analytics combin...

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Main Authors: Jiarui Yin, Vicenc Fernandez
Format: Article
Language:English
Published: OmniaScience 2020-05-01
Series:Journal of Industrial Engineering and Management
Subjects:
Online Access:http://www.jiem.org/index.php/jiem/article/view/3030
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author Jiarui Yin
Vicenc Fernandez
author_facet Jiarui Yin
Vicenc Fernandez
author_sort Jiarui Yin
collection DOAJ
description Purpose: Business analytics, a buzzword of the recent decade, has been applied by thousands of enterprises to help generate more values and enhance their business performance. However, many aspects of business analytics remain unclear. This study clarifies the definition of business analytics combined with its functionality and the relation between business analytics and business intelligence. Moreover, we illustrate the applications of business analytics in both business areas and industry sectors and shed light on the education in business analytics. Ultimately, to facilitate future research, we summarize several research techniques used in the literature reviewed. Design/methodology/approach: We set well-established selection criteria to select relevant literature from two widely recognized databases: Scopus and Web of Science. Afterward, we reviewed the literature and coded relevant sections in an inductive way using MAXQDA. Then we compared and synthesized the coded information. Findings: There are mainly four findings. Firstly, according to the bibliometric analysis, literature about business analytics is growing exponentially. Secondly, business analytics is a system that enabled by machine learning techniques aiming at promoting the efficiency and performance of an organization by supporting the decision-making process. Thirdly, the application of business analytics is comprehensive, not only in specific areas of a company but also in different industry sectors. Finally, business analytics is interdisciplinary, and the successful training should involve technical, analytical, and business skills. Originality/value: This systematic review, as a synthesis of the current research on business analytics, can serve as a quick guide for new researchers and practitioners in the field, while experienced scholars can also benefit from this work, taking it as a practical reference.
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spelling doaj.art-dc332a2c302e455ca4dc14236aee88892022-12-22T01:33:05ZengOmniaScienceJournal of Industrial Engineering and Management2013-84232013-09532020-05-0113228329510.3926/jiem.3030598A systematic review on business analyticsJiarui Yin0Vicenc Fernandez1TechTalent-Lab, Department of Management, Universitat Politècnica de Catalunya · BarcelonaTechTechTalent-Lab, Department of Management, Universitat Politècnica de Catalunya · BarcelonaTechPurpose: Business analytics, a buzzword of the recent decade, has been applied by thousands of enterprises to help generate more values and enhance their business performance. However, many aspects of business analytics remain unclear. This study clarifies the definition of business analytics combined with its functionality and the relation between business analytics and business intelligence. Moreover, we illustrate the applications of business analytics in both business areas and industry sectors and shed light on the education in business analytics. Ultimately, to facilitate future research, we summarize several research techniques used in the literature reviewed. Design/methodology/approach: We set well-established selection criteria to select relevant literature from two widely recognized databases: Scopus and Web of Science. Afterward, we reviewed the literature and coded relevant sections in an inductive way using MAXQDA. Then we compared and synthesized the coded information. Findings: There are mainly four findings. Firstly, according to the bibliometric analysis, literature about business analytics is growing exponentially. Secondly, business analytics is a system that enabled by machine learning techniques aiming at promoting the efficiency and performance of an organization by supporting the decision-making process. Thirdly, the application of business analytics is comprehensive, not only in specific areas of a company but also in different industry sectors. Finally, business analytics is interdisciplinary, and the successful training should involve technical, analytical, and business skills. Originality/value: This systematic review, as a synthesis of the current research on business analytics, can serve as a quick guide for new researchers and practitioners in the field, while experienced scholars can also benefit from this work, taking it as a practical reference.http://www.jiem.org/index.php/jiem/article/view/3030business analytics, analytics, decision support, systematic review, business intelligence
spellingShingle Jiarui Yin
Vicenc Fernandez
A systematic review on business analytics
Journal of Industrial Engineering and Management
business analytics, analytics, decision support, systematic review, business intelligence
title A systematic review on business analytics
title_full A systematic review on business analytics
title_fullStr A systematic review on business analytics
title_full_unstemmed A systematic review on business analytics
title_short A systematic review on business analytics
title_sort systematic review on business analytics
topic business analytics, analytics, decision support, systematic review, business intelligence
url http://www.jiem.org/index.php/jiem/article/view/3030
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