Understanding e-commerce customer behaviors to use drone delivery services: A privacy calculus view

Understanding e-commerce customer behaviors to use drone delivery services: A privacy calculus view

Drone delivery is an emerging service at the early adoption stage. It is imperative to understand what it takes for the public to accept such emerging services. This study asks what mechanism influences people’s switching intention in e-commerce drone delivery services. A 7 points Likert scale quest...

Full description

Bibliographic Details
Main Authors: Wei Xie, Charlie Chen, Juthamon Sithipolvanichgul
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Business & Management
Subjects:
Drone delivery
risk
security
technology anxiety
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2022.2102791

Similar Items

Similar Items