The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia

There have been emerging issues toward the increasing amount of zakat collection and the slower pace of zakat distribution (Lubis et al., 2011). These issues create dissatisfaction which increases negative perception towards Zakat Distribution Organizations (ZDOs) amongst the zakat payers (Yusof, 20...

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Main Authors: Shukran Abdul Rahman, Muhammad Haikal Ahmad Pua’ad, Mohd Hasnal Atfi Mohd Helmi, Muhammad Rizki Azirwan, Aiman binti Mohammad, Fatin binti Fauzi, Munirah Ahmad Dahari
Format: Article
Language:Indonesian
Published: Department of Psychology, Universitas Islam Indonesia 2021-07-01
Series:Psikologika: Jurnal Pemikiran dan Penelitian Psikologi
Online Access:https://journal.uii.ac.id/Psikologika/article/view/18300
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author Shukran Abdul Rahman
Muhammad Haikal Ahmad Pua’ad
Mohd Hasnal Atfi Mohd Helmi
Muhammad Rizki Azirwan
Aiman binti Mohammad
Fatin binti Fauzi
Munirah Ahmad Dahari
author_facet Shukran Abdul Rahman
Muhammad Haikal Ahmad Pua’ad
Mohd Hasnal Atfi Mohd Helmi
Muhammad Rizki Azirwan
Aiman binti Mohammad
Fatin binti Fauzi
Munirah Ahmad Dahari
author_sort Shukran Abdul Rahman
collection DOAJ
description There have been emerging issues toward the increasing amount of zakat collection and the slower pace of zakat distribution (Lubis et al., 2011). These issues create dissatisfaction which increases negative perception towards Zakat Distribution Organizations (ZDOs) amongst the zakat payers (Yusof, 2010). The objective of this study is to assess the strengths, weaknesses, opportunities, and threats of ZDOs. The methods used in this study were document analysis and Focus Group Discussion (FGD) conducted among the employees of ZDOs. Findings from this study showed that the strengths are related to the aspects on human resource management, the stable financial sources, the broad network, the good organizations setup, the positive work culture among staff members, as well as opportunities for learning and development for ZDOs employees. The weaknesses of ZDOs are associated with workplace condition, staff members’ attitudes and work performance, and management system. In addition, external environment provides a significant opportunity for the organizations. Proactive distribution of zakat and collaboration with other agencies are external aspects that can be leveraged in order to improve the functions of ZDOs. The identified threats are the ZDOs’ surrounding, the attitudes of zakat recipients towards ZDOs, competition from outside parties, public dependency, and external interferences. These findings are expected to provide baseline information to guide ZDOs in designing change initiatives that will be effective and efficient in increasing both work and organizational performance.
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spelling doaj.art-dcccdb2cbf5c4c929672976522efe2692023-06-08T05:34:24ZindDepartment of Psychology, Universitas Islam IndonesiaPsikologika: Jurnal Pemikiran dan Penelitian Psikologi1410-12892579-65182021-07-0126228330210.20885/psikologika.vol26.iss2.art414549The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in MalaysiaShukran Abdul Rahman0Muhammad Haikal Ahmad Pua’ad1Mohd Hasnal Atfi Mohd Helmi2Muhammad Rizki Azirwan3Aiman binti Mohammad4Fatin binti Fauzi5Munirah Ahmad Dahari6Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, Kuala LumpurKulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, Kuala LumpurMalaysian Prison Department, Malaysian Minister of Home Affairs, SelangorDepartment of Psychology, International Islamic University Malaysia, Kuala LumpurDepartment of Psychology, International Islamic University Malaysia, Kuala LumpurDepartment of Psychology, International Islamic University Malaysia, Kuala LumpurSchool of Business and Management, KPJ Healthcare University College, Negeri SembilanThere have been emerging issues toward the increasing amount of zakat collection and the slower pace of zakat distribution (Lubis et al., 2011). These issues create dissatisfaction which increases negative perception towards Zakat Distribution Organizations (ZDOs) amongst the zakat payers (Yusof, 2010). The objective of this study is to assess the strengths, weaknesses, opportunities, and threats of ZDOs. The methods used in this study were document analysis and Focus Group Discussion (FGD) conducted among the employees of ZDOs. Findings from this study showed that the strengths are related to the aspects on human resource management, the stable financial sources, the broad network, the good organizations setup, the positive work culture among staff members, as well as opportunities for learning and development for ZDOs employees. The weaknesses of ZDOs are associated with workplace condition, staff members’ attitudes and work performance, and management system. In addition, external environment provides a significant opportunity for the organizations. Proactive distribution of zakat and collaboration with other agencies are external aspects that can be leveraged in order to improve the functions of ZDOs. The identified threats are the ZDOs’ surrounding, the attitudes of zakat recipients towards ZDOs, competition from outside parties, public dependency, and external interferences. These findings are expected to provide baseline information to guide ZDOs in designing change initiatives that will be effective and efficient in increasing both work and organizational performance.https://journal.uii.ac.id/Psikologika/article/view/18300
spellingShingle Shukran Abdul Rahman
Muhammad Haikal Ahmad Pua’ad
Mohd Hasnal Atfi Mohd Helmi
Muhammad Rizki Azirwan
Aiman binti Mohammad
Fatin binti Fauzi
Munirah Ahmad Dahari
The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia
Psikologika: Jurnal Pemikiran dan Penelitian Psikologi
title The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia
title_full The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia
title_fullStr The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia
title_full_unstemmed The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia
title_short The Assessment of Organizational Strengths, Weakness, Opportunities, and Threats of Zakat Distribution Organizations in Malaysia
title_sort assessment of organizational strengths weakness opportunities and threats of zakat distribution organizations in malaysia
url https://journal.uii.ac.id/Psikologika/article/view/18300
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