Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie

Business process management in human language technology resource development: a case study Resources play a crucial role in human language technology (HLT), since research and development are largely dependent on its availability. It follows that effective management of these resources is essenti...

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Main Author: U. Janke
Format: Article
Language:Afrikaans
Published: AOSIS 2008-07-01
Series:Literator
Subjects:
Online Access:https://literator.org.za/index.php/literator/article/view/107
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author U. Janke
author_facet U. Janke
author_sort U. Janke
collection DOAJ
description Business process management in human language technology resource development: a case study Resources play a crucial role in human language technology (HLT), since research and development are largely dependent on its availability. It follows that effective management of these resources is essential to this domain and there are a number of international initiatives that contribute towards such management, e.g. through setting standards for development. Against this backdrop, the objective of this particular article is to investigate the potential of business process management (BPM) to facilitate effective management and standardisation of HLT resource development. BPM systems and principles are commonly applied in production, revenue cycles, process documentation, risk and project management, and a variety of other administrative areas, to improve efficiency. However, its application in the context of HLT resource development has not been thoroughly investigated in the literature. This article presents a theoretical BPM framework for standardisation which takes cognisance not only of routine processes, but also of the unique nature of HLT when it entails software development, which is marked by creative problem-solving processes that are difficult to control. The framework is composed of philosophy and culture definition, standardisation along a selected framework, protocols and tools, and deployment. The validity of this framework is tested in a case study of an HLT research and development centre. Preliminary findings suggest that the framework has the potential to standardise HLT resource development and management processes.
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spelling doaj.art-dce99aec907d4e71aef0fd949aa39b4c2022-12-21T23:11:42ZafrAOSISLiterator0258-22792219-82372008-07-0129120523010.4102/lit.v29i1.10790Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudieU. Janke0Sentrum vir Tekstegnologie (CTexT), Potchefstroomkampus, Noordwes-UniversiteitBusiness process management in human language technology resource development: a case study Resources play a crucial role in human language technology (HLT), since research and development are largely dependent on its availability. It follows that effective management of these resources is essential to this domain and there are a number of international initiatives that contribute towards such management, e.g. through setting standards for development. Against this backdrop, the objective of this particular article is to investigate the potential of business process management (BPM) to facilitate effective management and standardisation of HLT resource development. BPM systems and principles are commonly applied in production, revenue cycles, process documentation, risk and project management, and a variety of other administrative areas, to improve efficiency. However, its application in the context of HLT resource development has not been thoroughly investigated in the literature. This article presents a theoretical BPM framework for standardisation which takes cognisance not only of routine processes, but also of the unique nature of HLT when it entails software development, which is marked by creative problem-solving processes that are difficult to control. The framework is composed of philosophy and culture definition, standardisation along a selected framework, protocols and tools, and deployment. The validity of this framework is tested in a case study of an HLT research and development centre. Preliminary findings suggest that the framework has the potential to standardise HLT resource development and management processes.https://literator.org.za/index.php/literator/article/view/107Business Process ManagementHuman Language TechnologyResource ManagementStandardisation
spellingShingle U. Janke
Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie
Literator
Business Process Management
Human Language Technology
Resource Management
Standardisation
title Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie
title_full Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie
title_fullStr Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie
title_full_unstemmed Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie
title_short Besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling: ’n gevallestudie
title_sort besigheidsprosesbestuur in mensetaaltegnologiehulpbronontwikkeling n gevallestudie
topic Business Process Management
Human Language Technology
Resource Management
Standardisation
url https://literator.org.za/index.php/literator/article/view/107
work_keys_str_mv AT ujanke besigheidsprosesbestuurinmensetaaltegnologiehulpbronontwikkelingngevallestudie