Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers

Social workers’ work engagement and burnout were tested in relation to (a) personal variable, i.e., emotional intelligence; (b) organizational variables, i.e., work satisfaction and affective commitment. Regressions revealed emotional intelligence - controlling self – negatively predicted depersonal...

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Main Author: Angus C.H. Kuok
Format: Article
Language:English
Published: Colegio Oficial de Psicólogos de Madrid 2022-12-01
Series:Journal of Work and Organizational Psychology
Subjects:
Online Access: https://journals.copmadrid.org/jwop/art/jwop2022a14
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author Angus C.H. Kuok
author_facet Angus C.H. Kuok
author_sort Angus C.H. Kuok
collection DOAJ
description Social workers’ work engagement and burnout were tested in relation to (a) personal variable, i.e., emotional intelligence; (b) organizational variables, i.e., work satisfaction and affective commitment. Regressions revealed emotional intelligence - controlling self – negatively predicted depersonalization and reduced personal accomplishment and positively predicted three facets of work engagement. Emotional intelligence - understanding others – was a negative predictor of reduced personal accomplishment. In addition, work satisfaction negatively predicted three components of burnout and positively predicted emotional work engagement. Affective commitment was a positive predictor of three facets of work engagement and negatively predicted reduced personal accomplishment. Implications for management are discussed.
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spelling doaj.art-dd35ddb436074a8086186eac71d09b0a2022-12-22T02:51:53ZengColegio Oficial de Psicólogos de MadridJournal of Work and Organizational Psychology1576-59622174-05342022-12-0138322323010.5093/jwop2022a1411320559Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social WorkersAngus C.H. Kuok0University of Saint Joseph, Macau , China, University of Saint Joseph, Macau, ChinaSocial workers’ work engagement and burnout were tested in relation to (a) personal variable, i.e., emotional intelligence; (b) organizational variables, i.e., work satisfaction and affective commitment. Regressions revealed emotional intelligence - controlling self – negatively predicted depersonalization and reduced personal accomplishment and positively predicted three facets of work engagement. Emotional intelligence - understanding others – was a negative predictor of reduced personal accomplishment. In addition, work satisfaction negatively predicted three components of burnout and positively predicted emotional work engagement. Affective commitment was a positive predictor of three facets of work engagement and negatively predicted reduced personal accomplishment. Implications for management are discussed. https://journals.copmadrid.org/jwop/art/jwop2022a14 work engagementburnoutemotional intelligencework satisfactionaffective commitmentsocial workers
spellingShingle Angus C.H. Kuok
Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers
Journal of Work and Organizational Psychology
work engagement
burnout
emotional intelligence
work satisfaction
affective commitment
social workers
title Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers
title_full Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers
title_fullStr Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers
title_full_unstemmed Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers
title_short Emotional Intelligence, Work Satisfaction, and Affective Commitment: An Occupational Health Study of Social Workers
title_sort emotional intelligence work satisfaction and affective commitment an occupational health study of social workers
topic work engagement
burnout
emotional intelligence
work satisfaction
affective commitment
social workers
url https://journals.copmadrid.org/jwop/art/jwop2022a14
work_keys_str_mv AT anguschkuok emotionalintelligenceworksatisfactionandaffectivecommitmentanoccupationalhealthstudyofsocialworkers