Factors that impact student frustration in digital learning environments

The use of digital learning technologies and platforms has skyrocketed over the past decade. Although digital materials have many advantages, using them can be frustrating to students. Frustration is a negative achievement emotion that can serve as a barrier to learning. Therefore, understanding how...

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Main Authors: Elena Novak, Kerrie McDaniel, Jian Li
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Computers and Education Open
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666557323000319
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author Elena Novak
Kerrie McDaniel
Jian Li
author_facet Elena Novak
Kerrie McDaniel
Jian Li
author_sort Elena Novak
collection DOAJ
description The use of digital learning technologies and platforms has skyrocketed over the past decade. Although digital materials have many advantages, using them can be frustrating to students. Frustration is a negative achievement emotion that can serve as a barrier to learning. Therefore, understanding how frustration influences student learning and attitudes toward technology can help create more engaging and effective digital learning experiences. Previous research has identified three areas of frustration with academic e-textbooks (e-text frustration): (1) interactions with e-text interface, (2) technical difficulties, and (3) curriculum integration. This study investigated the relationships among e-text frustration and motivational, cognitive, attitudinal, academic, and demographic factors that impact frustration with e-texts in undergraduate biology classes. Extraneous cognitive load and motivation significantly predicted each of the three frustration constituents. Surprisingly, intrinsic cognitive load failed to predict e-text frustration. This study makes an important contribution to emotion research in education by examining the factors that impact learning in digital settings and emotions. Its implications are relevant for educators, researchers, and developers of digital learning materials and environments.
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spelling doaj.art-dd3917974bba42cbba47c621bdc5a69f2023-12-04T05:24:17ZengElsevierComputers and Education Open2666-55732023-12-015100153Factors that impact student frustration in digital learning environmentsElena Novak0Kerrie McDaniel1Jian Li2Kent State University, School of Teaching, Learning and Curriculum Studies, 150 Terrace Drive, P.O. Box 5190, Kent, OH 44242-0001, USA; Corresponding author.Western Kentucky University, Department of Biology, KTH 3045, 1906 College Heights Blvd., Bowling Green, KY 42101, USAKent State University, School of Teaching, Learning and Curriculum Studies, 150 Terrace Drive, P.O. Box 5190, Kent, OH 44242-0001, USA; Western Kentucky University, Department of Biology, KTH 3045, 1906 College Heights Blvd., Bowling Green, KY 42101, USA; Kent State University, School of Foundations, Leadership and Administration, Research, Measurement and Statistics, 150 Terrace Drive, P.O. Box 5190, Kent, OH 44242-0001, USAThe use of digital learning technologies and platforms has skyrocketed over the past decade. Although digital materials have many advantages, using them can be frustrating to students. Frustration is a negative achievement emotion that can serve as a barrier to learning. Therefore, understanding how frustration influences student learning and attitudes toward technology can help create more engaging and effective digital learning experiences. Previous research has identified three areas of frustration with academic e-textbooks (e-text frustration): (1) interactions with e-text interface, (2) technical difficulties, and (3) curriculum integration. This study investigated the relationships among e-text frustration and motivational, cognitive, attitudinal, academic, and demographic factors that impact frustration with e-texts in undergraduate biology classes. Extraneous cognitive load and motivation significantly predicted each of the three frustration constituents. Surprisingly, intrinsic cognitive load failed to predict e-text frustration. This study makes an important contribution to emotion research in education by examining the factors that impact learning in digital settings and emotions. Its implications are relevant for educators, researchers, and developers of digital learning materials and environments.http://www.sciencedirect.com/science/article/pii/S2666557323000319Educational technologyE-textsFrustrationCognitive loadMotivationNegative emotions
spellingShingle Elena Novak
Kerrie McDaniel
Jian Li
Factors that impact student frustration in digital learning environments
Computers and Education Open
Educational technology
E-texts
Frustration
Cognitive load
Motivation
Negative emotions
title Factors that impact student frustration in digital learning environments
title_full Factors that impact student frustration in digital learning environments
title_fullStr Factors that impact student frustration in digital learning environments
title_full_unstemmed Factors that impact student frustration in digital learning environments
title_short Factors that impact student frustration in digital learning environments
title_sort factors that impact student frustration in digital learning environments
topic Educational technology
E-texts
Frustration
Cognitive load
Motivation
Negative emotions
url http://www.sciencedirect.com/science/article/pii/S2666557323000319
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