Analysis of The Influence Of Trust, Institutional Image, and Service Quality on Donator Loyalty with Satisfaction as a Moderating Variable (Case Study in LAZIS Muhammadiyah, Medan)

Analysis of The Influence Of Trust, Institutional Image, and Service Quality on Donator Loyalty with Satisfaction as a Moderating Variable (Case Study in LAZIS Muhammadiyah, Medan)

This study aims to determine and analyze the effect of trust, institutional image, and service quality on donor loyalty at LAZIS Muhammadiyah Medan with donor satisfaction as a moderating variable. The population of this research is regular donors from LAZIS Muhammadiyah Medan. The total sampling i...

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Bibliographic Details
Main Authors: Ahmad Bayu Nugroho, Sri Sudiarti, Nur Ahmadi Bi Rahmani
Format: Article
Language:English
Published: Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2023-08-01
Series:Indonesian Interdisciplinary Journal of Sharia Economics
Subjects:
Trust
Institutional Image
Service Quality
Loyalty
Satisfaction
Online Access:https://e-journal.ikhac.ac.id/index.php/iijse/article/view/3819

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