THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?

This article seeks to describe the social representations of Brazilians about the term Governance System (GS). The data were collected through online questionnaires answered by 665 social actors from Brazil. The data analysis used the Social Representation Theory (SRT), operationalized by the techni...

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Main Authors: Gustavo Marchisotti, José Rodrigues Filho, Sérgio França, Maria Domingos, Vicente Junior, Roberto Toledo, Cátia Alves, Hélio Castro, Goran Putnik
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2022-06-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v16-n2/16.pdf
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author Gustavo Marchisotti
José Rodrigues Filho
Sérgio França
Maria Domingos
Vicente Junior
Roberto Toledo
Cátia Alves
Hélio Castro
Goran Putnik
author_facet Gustavo Marchisotti
José Rodrigues Filho
Sérgio França
Maria Domingos
Vicente Junior
Roberto Toledo
Cátia Alves
Hélio Castro
Goran Putnik
author_sort Gustavo Marchisotti
collection DOAJ
description This article seeks to describe the social representations of Brazilians about the term Governance System (GS). The data were collected through online questionnaires answered by 665 social actors from Brazil. The data analysis used the Social Representation Theory (SRT), operationalized by the techniques of free evocation of words and the Four Houses Framework of Verges, followed by lexical and content analysis. It was identified that in the center of the table there are words highly shared by the social actors about the Governance System: Accountability, Administration, Compliance, Control, Management, Organization, Planning, Processes, Transparency, and Ethics. It is concluded that Accountability is conceived as a structuring element for the effectiveness of the GS. The data suggest the existence of a mute zone in the social representation, since there was a scarcity of words that brought negative expressions about the GS and that deserve future investigations.
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spelling doaj.art-dd587aa18b4143559735436047e3d0ae2022-12-22T00:10:00ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732022-06-0116259561210.24874/IJQR16.02-16THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?Gustavo Marchisotti 0https://orcid.org/0000-0002-7028-0015José Rodrigues Filho 1https://orcid.org/0000-0003-1843-8695Sérgio França 2Maria Domingos 3Vicente Junior 4Roberto Toledo 5https://orcid.org/0000-0002-1595-0741Cátia Alves 6https://orcid.org/0000-0001-6445-5475Hélio Castro 7https://orcid.org/0000-0001-5712-9954Goran Putnik 8https://orcid.org/0000-0003-3378-6866Universidade Federal Fluminense – UFF, Niterói, BrazilUniversidade Federal Fluminense – UFF, Niterói, BrazilUniversidade Federal Fluminense – UFF, Niterói, BrazilUniversidade Federal Fluminense – UFF, Niterói, BrazilUniversidade Estadual de Mato Grosso do Sul, Dourados, BrazilUniversidade Federal Fluminense – UFF, Niterói, BrazilCentro ALGORITMI, Universidade do Minho Guimarães, PortugalISEP - School of Engineering, Polytechnic of Porto, INESC TEC, Porto, PortugalDepartamento de Produção e Sistemas, Centro ALGORITMI, Universidade do Minho Guimarães, PortugalThis article seeks to describe the social representations of Brazilians about the term Governance System (GS). The data were collected through online questionnaires answered by 665 social actors from Brazil. The data analysis used the Social Representation Theory (SRT), operationalized by the techniques of free evocation of words and the Four Houses Framework of Verges, followed by lexical and content analysis. It was identified that in the center of the table there are words highly shared by the social actors about the Governance System: Accountability, Administration, Compliance, Control, Management, Organization, Planning, Processes, Transparency, and Ethics. It is concluded that Accountability is conceived as a structuring element for the effectiveness of the GS. The data suggest the existence of a mute zone in the social representation, since there was a scarcity of words that brought negative expressions about the GS and that deserve future investigations.http://ijqr.net/journal/v16-n2/16.pdfgovernance systemsocial representation theoryword evocationvalue perceptioncontent analysis
spellingShingle Gustavo Marchisotti
José Rodrigues Filho
Sérgio França
Maria Domingos
Vicente Junior
Roberto Toledo
Cátia Alves
Hélio Castro
Goran Putnik
THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?
International Journal for Quality Research
governance system
social representation theory
word evocation
value perception
content analysis
title THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?
title_full THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?
title_fullStr THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?
title_full_unstemmed THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?
title_short THE SOCIAL REPRESENTATION OF THE GOVERNANCE SYSTEM THROUGH KEY DESCRIPTORS: MUTE ZONE?
title_sort social representation of the governance system through key descriptors mute zone
topic governance system
social representation theory
word evocation
value perception
content analysis
url http://ijqr.net/journal/v16-n2/16.pdf
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