Service design for solutions to the United Nations Sustainable Development Goals

While large organisations use technology and innovation to automate processes that reduce employment, startup companies can create employment. While there is little data about survival rates and reasons for failure, a lack of process and decisions based on assertion and assumption may be important f...

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Main Author: Coutts Nick
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:ITM Web of Conferences
Online Access:https://www.itm-conferences.org/articles/itmconf/pdf/2023/05/itmconf_iess23_02005.pdf
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author Coutts Nick
author_facet Coutts Nick
author_sort Coutts Nick
collection DOAJ
description While large organisations use technology and innovation to automate processes that reduce employment, startup companies can create employment. While there is little data about survival rates and reasons for failure, a lack of process and decisions based on assertion and assumption may be important factors may be important factors. Only a small number of startups survive for more than twelve months and so their potential for social, economic and environmental impact is limited. To increase the rate of startup survival and so increase associated employment, as well as other positive impacts, this paper describes a systemic process for startups to use to assess their progress, in which decision quality is based on evidence at frequent check points. To do this a confidence score is assigned to the evidence and a vector created through the decision check points to indicate the rate of value creation with a trend for defined objectives. Based on this evidence, progress can be assessed objectively.
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spelling doaj.art-dd7b94f7d1bd487284692efa089854d52023-08-02T13:21:40ZengEDP SciencesITM Web of Conferences2271-20972023-01-01550200510.1051/itmconf/20235502005itmconf_iess23_02005Service design for solutions to the United Nations Sustainable Development GoalsCoutts Nick0UNLEASH Innovation Advisory BoardWhile large organisations use technology and innovation to automate processes that reduce employment, startup companies can create employment. While there is little data about survival rates and reasons for failure, a lack of process and decisions based on assertion and assumption may be important factors may be important factors. Only a small number of startups survive for more than twelve months and so their potential for social, economic and environmental impact is limited. To increase the rate of startup survival and so increase associated employment, as well as other positive impacts, this paper describes a systemic process for startups to use to assess their progress, in which decision quality is based on evidence at frequent check points. To do this a confidence score is assigned to the evidence and a vector created through the decision check points to indicate the rate of value creation with a trend for defined objectives. Based on this evidence, progress can be assessed objectively.https://www.itm-conferences.org/articles/itmconf/pdf/2023/05/itmconf_iess23_02005.pdf
spellingShingle Coutts Nick
Service design for solutions to the United Nations Sustainable Development Goals
ITM Web of Conferences
title Service design for solutions to the United Nations Sustainable Development Goals
title_full Service design for solutions to the United Nations Sustainable Development Goals
title_fullStr Service design for solutions to the United Nations Sustainable Development Goals
title_full_unstemmed Service design for solutions to the United Nations Sustainable Development Goals
title_short Service design for solutions to the United Nations Sustainable Development Goals
title_sort service design for solutions to the united nations sustainable development goals
url https://www.itm-conferences.org/articles/itmconf/pdf/2023/05/itmconf_iess23_02005.pdf
work_keys_str_mv AT couttsnick servicedesignforsolutionstotheunitednationssustainabledevelopmentgoals