A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry

The text aims to describe the protection of the consumer in electronic commerce, through the resolution of conflicts in PROCON UNIFAVIP-DEVRY. The objective is to identify, based on cases attended, in the months of 01/01/2017 to 10/30/2017, if the consumer rights, established in art. 6º C., as a gua...

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Main Authors: Erika Morganna Brandão Gonçalves, Luciana Rosas de Melo Maia
Format: Article
Language:Portuguese
Published: Universidade Federal do Tocantins 2018-06-01
Series:Vertentes do Direito
Subjects:
Online Access:https://sistemas.uft.edu.br/periodicos/index.php/direito/article/view/4556
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author Erika Morganna Brandão Gonçalves
Luciana Rosas de Melo Maia
author_facet Erika Morganna Brandão Gonçalves
Luciana Rosas de Melo Maia
author_sort Erika Morganna Brandão Gonçalves
collection DOAJ
description The text aims to describe the protection of the consumer in electronic commerce, through the resolution of conflicts in PROCON UNIFAVIP-DEVRY. The objective is to identify, based on cases attended, in the months of 01/01/2017 to 10/30/2017, if the consumer rights, established in art. 6º C., as a guarantee life, health and safety, among others are being respected at the moment of service in PROCON, which is a body created by the State in order to protect the individual in an effective way. Such protection is due to the fact that the consumer is the weakest part of the consumer relationship, becoming vulnerable or hyposufficient vis-à-vis the supplier of products and services. Finally, the text deals with the development of electronic commerce, from its origins to the present day, which has emerged from the internet and computers, creating space as a new way of transaction in relation to traditional commerce, which is between consumer and supplier present.
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spelling doaj.art-ddb622ffb23f40beadd7d4e6c50094072022-12-21T22:07:21ZporUniversidade Federal do TocantinsVertentes do Direito2359-01062018-06-01515581https://doi.org/10.20873/23590106.2018v5n1p55A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVryErika Morganna Brandão Gonçalves0Luciana Rosas de Melo Maia1Universidade do Vale do Ipojuca- UNIFAVIP -DEVRYCentro Universitário Tabosa de Almeida-ASCES-UNITA e na Universidade do Vale do Ipojuca-Unifavip -WYDERThe text aims to describe the protection of the consumer in electronic commerce, through the resolution of conflicts in PROCON UNIFAVIP-DEVRY. The objective is to identify, based on cases attended, in the months of 01/01/2017 to 10/30/2017, if the consumer rights, established in art. 6º C., as a guarantee life, health and safety, among others are being respected at the moment of service in PROCON, which is a body created by the State in order to protect the individual in an effective way. Such protection is due to the fact that the consumer is the weakest part of the consumer relationship, becoming vulnerable or hyposufficient vis-à-vis the supplier of products and services. Finally, the text deals with the development of electronic commerce, from its origins to the present day, which has emerged from the internet and computers, creating space as a new way of transaction in relation to traditional commerce, which is between consumer and supplier present.https://sistemas.uft.edu.br/periodicos/index.php/direito/article/view/4556Consumer relationshipProtectionE-commerce
spellingShingle Erika Morganna Brandão Gonçalves
Luciana Rosas de Melo Maia
A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry
Vertentes do Direito
Consumer relationship
Protection
E-commerce
title A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry
title_full A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry
title_fullStr A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry
title_full_unstemmed A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry
title_short A PROTEÇÃO DO CONSUMIDOR NO COMERCIO ELETRÔNICO: UMA ABORDAGEM ACERCA DA RESOLUÇÃO DE CONFLITOS NO PROCON UNIFAVIP-DeVry
title_sort protecao do consumidor no comercio eletronico uma abordagem acerca da resolucao de conflitos no procon unifavip devry
topic Consumer relationship
Protection
E-commerce
url https://sistemas.uft.edu.br/periodicos/index.php/direito/article/view/4556
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