The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave

The physical and social distancing measures that have been adopted worldwide because of COVID-19 will probably remain in place for a long time, especially for senior adults, people with chronic conditions, and other at-risk populations. Teleconsultations can be useful in ensuring that patients conti...

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Main Authors: Giunti, Guido, Goossens, Richard, De Bont, Antoinette, Visser, Jacob J, Mulder, Mark, Schuit, Stephanie C E
Format: Article
Language:English
Published: JMIR Publications 2020-10-01
Series:Journal of Medical Internet Research
Online Access:http://www.jmir.org/2020/10/e21211/
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author Giunti, Guido
Goossens, Richard
De Bont, Antoinette
Visser, Jacob J
Mulder, Mark
Schuit, Stephanie C E
author_facet Giunti, Guido
Goossens, Richard
De Bont, Antoinette
Visser, Jacob J
Mulder, Mark
Schuit, Stephanie C E
author_sort Giunti, Guido
collection DOAJ
description The physical and social distancing measures that have been adopted worldwide because of COVID-19 will probably remain in place for a long time, especially for senior adults, people with chronic conditions, and other at-risk populations. Teleconsultations can be useful in ensuring that patients continue to receive clinical care while reducing physical crowding and avoiding unnecessary exposure of health care staff. Implementation processes that typically take months of planning, budgeting, pilot testing, and education were compressed into days. However, in the urgency to deal with the present crisis, we may be forgetting that the introduction of digital health is not exclusively a technological issue, but part of a complex organizational change problem. This viewpoint offers insight regarding issues that rapidly adopted teleconsultation systems may face in a post–COVID-19 world.
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spelling doaj.art-de02a4d9640a4e1cbb8723e38e2abb322022-12-21T17:43:15ZengJMIR PublicationsJournal of Medical Internet Research1438-88712020-10-012210e2121110.2196/21211The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 WaveGiunti, GuidoGoossens, RichardDe Bont, AntoinetteVisser, Jacob JMulder, MarkSchuit, Stephanie C EThe physical and social distancing measures that have been adopted worldwide because of COVID-19 will probably remain in place for a long time, especially for senior adults, people with chronic conditions, and other at-risk populations. Teleconsultations can be useful in ensuring that patients continue to receive clinical care while reducing physical crowding and avoiding unnecessary exposure of health care staff. Implementation processes that typically take months of planning, budgeting, pilot testing, and education were compressed into days. However, in the urgency to deal with the present crisis, we may be forgetting that the introduction of digital health is not exclusively a technological issue, but part of a complex organizational change problem. This viewpoint offers insight regarding issues that rapidly adopted teleconsultation systems may face in a post–COVID-19 world.http://www.jmir.org/2020/10/e21211/
spellingShingle Giunti, Guido
Goossens, Richard
De Bont, Antoinette
Visser, Jacob J
Mulder, Mark
Schuit, Stephanie C E
The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave
Journal of Medical Internet Research
title The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave
title_full The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave
title_fullStr The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave
title_full_unstemmed The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave
title_short The Need for Sustainable Teleconsultation Systems in the Aftermath of the First COVID-19 Wave
title_sort need for sustainable teleconsultation systems in the aftermath of the first covid 19 wave
url http://www.jmir.org/2020/10/e21211/
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