Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance

The COVID-19 pandemic has presented challenges for public museums in Croatia. This study examines how museum management and professionals have responded to the closure of museums during the pandemic by exploring digital initiatives and online engagement with remote audiences. The authors analysed da...

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Main Authors: Edgar Buršić, Tea Golja, Hermina Maras Benassi
Format: Article
Language:English
Published: University of Split, Faculty of Economics 2023-01-01
Series:Management : Journal of Contemporary Management Issues
Subjects:
Online Access:https://hrcak.srce.hr/file/439363
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author Edgar Buršić
Tea Golja
Hermina Maras Benassi
author_facet Edgar Buršić
Tea Golja
Hermina Maras Benassi
author_sort Edgar Buršić
collection DOAJ
description The COVID-19 pandemic has presented challenges for public museums in Croatia. This study examines how museum management and professionals have responded to the closure of museums during the pandemic by exploring digital initiatives and online engagement with remote audiences. The authors analysed data from 162 Croatian museums registered in the Museum Documentation Centre in Zagreb to investigate the relationship between socioeconomic and demographic indicators and museums’ digital activities using multiple regression analysis. The findings revealed that half of the museums in the sample were active online, with social media being a commonly used platform. Interestingly, museums with a stronger online presence, lower regional unemployment rates, and a lower tourism development index were more likely to engage in activities during the pandemic. The authors conclude with recommendations for museum management and governance to embrace digital acceleration and adapt to the digital age. The study findings hold significant relevance for museums preparing for future pandemics or crises as they highlight the importance of digital initiatives and online presence in ensuring continued engagement with audiences during periods of closure. By leveraging digital tools and platforms, museums can overcome physical limitations and effectively reach remote audiences, thereby enhancing their resilience and adaptability in times of crisis. This study contributes to the understanding of museums’ digital transformation in response to the COVID-19 pandemic and provides valuable insights for museum practitioners, policy-makers, and researchers to shape future strategies. Further research could explore the long-term impacts of digital initiatives on museums’ sustainability and visitor engagement beyond the pandemic context.
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spelling doaj.art-de1f48d6a6b543abbecc29cf9d2b735e2024-04-15T18:40:15ZengUniversity of Split, Faculty of EconomicsManagement : Journal of Contemporary Management Issues1331-01941846-33632023-01-0128121122610.30924/mjcmi.28.1.14Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governanceEdgar Buršić0Tea Golja1Hermina Maras Benassi2Juraj Dobrila University of Pula, Faculty of HumanitiesJuraj Dobrila University of Pula, Faculty of Economics and Tourism “Dr. Mijo Mirković”University of Primorska, Faculty of Tourism Studies - TuristicaThe COVID-19 pandemic has presented challenges for public museums in Croatia. This study examines how museum management and professionals have responded to the closure of museums during the pandemic by exploring digital initiatives and online engagement with remote audiences. The authors analysed data from 162 Croatian museums registered in the Museum Documentation Centre in Zagreb to investigate the relationship between socioeconomic and demographic indicators and museums’ digital activities using multiple regression analysis. The findings revealed that half of the museums in the sample were active online, with social media being a commonly used platform. Interestingly, museums with a stronger online presence, lower regional unemployment rates, and a lower tourism development index were more likely to engage in activities during the pandemic. The authors conclude with recommendations for museum management and governance to embrace digital acceleration and adapt to the digital age. The study findings hold significant relevance for museums preparing for future pandemics or crises as they highlight the importance of digital initiatives and online presence in ensuring continued engagement with audiences during periods of closure. By leveraging digital tools and platforms, museums can overcome physical limitations and effectively reach remote audiences, thereby enhancing their resilience and adaptability in times of crisis. This study contributes to the understanding of museums’ digital transformation in response to the COVID-19 pandemic and provides valuable insights for museum practitioners, policy-makers, and researchers to shape future strategies. Further research could explore the long-term impacts of digital initiatives on museums’ sustainability and visitor engagement beyond the pandemic context.https://hrcak.srce.hr/file/439363museum management and governancedigitisationdigital strategiesinnovative museum experiencesdigital transformation
spellingShingle Edgar Buršić
Tea Golja
Hermina Maras Benassi
Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance
Management : Journal of Contemporary Management Issues
museum management and governance
digitisation
digital strategies
innovative museum experiences
digital transformation
title Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance
title_full Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance
title_fullStr Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance
title_full_unstemmed Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance
title_short Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance
title_sort analysis of croatian public museums digital initiatives amid covid 19 and recommendations for museum management and governance
topic museum management and governance
digitisation
digital strategies
innovative museum experiences
digital transformation
url https://hrcak.srce.hr/file/439363
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AT teagolja analysisofcroatianpublicmuseumsdigitalinitiativesamidcovid19andrecommendationsformuseummanagementandgovernance
AT herminamarasbenassi analysisofcroatianpublicmuseumsdigitalinitiativesamidcovid19andrecommendationsformuseummanagementandgovernance