Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions
Abstract Working types are one of the main issues affected by the turbulences in today’s business life and should be handled carefully. Telework is developing in the shadow of information and communication technologies and has become a necessary capability for companies to adapt to today’s business...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
SpringerOpen
2024-01-01
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| Series: | Future Business Journal |
| Subjects: | |
| Online Access: | https://doi.org/10.1186/s43093-024-00299-4 |
| _version_ | 1797355754833838080 |
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| author | Halil Yorulmaz Serkan Eti |
| author_facet | Halil Yorulmaz Serkan Eti |
| author_sort | Halil Yorulmaz |
| collection | DOAJ |
| description | Abstract Working types are one of the main issues affected by the turbulences in today’s business life and should be handled carefully. Telework is developing in the shadow of information and communication technologies and has become a necessary capability for companies to adapt to today’s business conditions. This study determined the importance of the factors in the telework structure with the analytic hierarchy process method. This multi-criteria decision-making method uses fuzzy numbers, which is rare in the telework literature. The results of this study in the context of SMEs show that the factors related to the work attributes significantly impact the telework capability structure. Adoption of telework by senior management as a business strategy is the factor with the highest impact, with some factors related to the culture being other factors with high impact. The fact that technological infrastructure factors did not show the expected effect was a surprising result. |
| first_indexed | 2024-03-08T14:16:36Z |
| format | Article |
| id | doaj.art-de245cec47d24ad1a87024d154405caf |
| institution | Directory Open Access Journal |
| issn | 2314-7210 |
| language | English |
| last_indexed | 2024-03-08T14:16:36Z |
| publishDate | 2024-01-01 |
| publisher | SpringerOpen |
| record_format | Article |
| series | Future Business Journal |
| spelling | doaj.art-de245cec47d24ad1a87024d154405caf2024-01-14T12:24:45ZengSpringerOpenFuture Business Journal2314-72102024-01-0110111110.1186/s43093-024-00299-4Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actionsHalil Yorulmaz0Serkan Eti1Istanbul Medipol University Vocational SchoolIstanbul Medipol University Vocational SchoolAbstract Working types are one of the main issues affected by the turbulences in today’s business life and should be handled carefully. Telework is developing in the shadow of information and communication technologies and has become a necessary capability for companies to adapt to today’s business conditions. This study determined the importance of the factors in the telework structure with the analytic hierarchy process method. This multi-criteria decision-making method uses fuzzy numbers, which is rare in the telework literature. The results of this study in the context of SMEs show that the factors related to the work attributes significantly impact the telework capability structure. Adoption of telework by senior management as a business strategy is the factor with the highest impact, with some factors related to the culture being other factors with high impact. The fact that technological infrastructure factors did not show the expected effect was a surprising result.https://doi.org/10.1186/s43093-024-00299-4TeleworkFlexible workBusiness strategyAHPSpherical fuzzy |
| spellingShingle | Halil Yorulmaz Serkan Eti Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions Future Business Journal Telework Flexible work Business strategy AHP Spherical fuzzy |
| title | Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions |
| title_full | Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions |
| title_fullStr | Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions |
| title_full_unstemmed | Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions |
| title_short | Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions |
| title_sort | building telework capability in the new business era for smes using spherical fuzzy ahp methodology for prioritizing the actions |
| topic | Telework Flexible work Business strategy AHP Spherical fuzzy |
| url | https://doi.org/10.1186/s43093-024-00299-4 |
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