Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda

Citizen monitoring of government performance is often ineffective at improving performance, perhaps because information from monitoring does not make it far enough up in the chain of bureaucracy where the authority to punish public mismanagement rests. In a field experiment, we test whether deliveri...

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Main Authors: Mark T. Buntaine, Brigham Daniels
Format: Article
Language:English
Published: SAGE Publishing 2020-08-01
Series:Research & Politics
Online Access:https://doi.org/10.1177/2053168020934350
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author Mark T. Buntaine
Brigham Daniels
author_facet Mark T. Buntaine
Brigham Daniels
author_sort Mark T. Buntaine
collection DOAJ
description Citizen monitoring of government performance is often ineffective at improving performance, perhaps because information from monitoring does not make it far enough up in the chain of bureaucracy where the authority to punish public mismanagement rests. In a field experiment, we test whether delivering regular, officially certified reports derived from citizen monitoring and describing specific problems with the implementation of public projects to high-level bureaucrats charged with overseeing the projects improved their delivery. We do not find evidence that this treatment improved the delivery of public projects. Follow-up interviews revealed that the targeted officials seemed to avoid knowledge of the monitoring, perhaps to avoid taking on the responsibility that would come from such knowledge. However, the treatment also provided information to citizens about what they should expect from local governments, which instigated several direct complaints that the targeted officials did not ignore. Based on this alternative channel, which we did not anticipate, we conclude that citizen monitoring must be deployed in ways that make knowledge of problems undeniable for authorities who have a responsibility to address them.
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spelling doaj.art-de28d3e8e4814b8f839065ea158ad4942022-12-22T00:35:45ZengSAGE PublishingResearch & Politics2053-16802020-08-01710.1177/2053168020934350Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in UgandaMark T. Buntaine0Brigham Daniels1University of California, Santa Barbara, USABrigham Young University, USACitizen monitoring of government performance is often ineffective at improving performance, perhaps because information from monitoring does not make it far enough up in the chain of bureaucracy where the authority to punish public mismanagement rests. In a field experiment, we test whether delivering regular, officially certified reports derived from citizen monitoring and describing specific problems with the implementation of public projects to high-level bureaucrats charged with overseeing the projects improved their delivery. We do not find evidence that this treatment improved the delivery of public projects. Follow-up interviews revealed that the targeted officials seemed to avoid knowledge of the monitoring, perhaps to avoid taking on the responsibility that would come from such knowledge. However, the treatment also provided information to citizens about what they should expect from local governments, which instigated several direct complaints that the targeted officials did not ignore. Based on this alternative channel, which we did not anticipate, we conclude that citizen monitoring must be deployed in ways that make knowledge of problems undeniable for authorities who have a responsibility to address them.https://doi.org/10.1177/2053168020934350
spellingShingle Mark T. Buntaine
Brigham Daniels
Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda
Research & Politics
title Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda
title_full Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda
title_fullStr Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda
title_full_unstemmed Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda
title_short Combining bottom-up monitoring and top-down accountability: A field experiment on managing corruption in Uganda
title_sort combining bottom up monitoring and top down accountability a field experiment on managing corruption in uganda
url https://doi.org/10.1177/2053168020934350
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