MODERN APPROACHES TO MULTICLASS INTENT CLASSIFICATION BASED ON PRE-TRAINED TRANSFORMERS
Subject of Research. The paper considers modern approaches to the multiclass intention classification problem. The user intention is the incoming user requests when interacting with voice assistants and chatbots. The algorithm is meant for determination what class the call belongs to. Modern technol...
Main Authors: | Artem A. Solomin, Yuliya A. Ivanova (Bolotova) |
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Format: | Article |
Language: | English |
Published: |
Saint Petersburg National Research University of Information Technologies, Mechanics and Optics (ITMO University)
2020-08-01
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Series: | Naučno-tehničeskij Vestnik Informacionnyh Tehnologij, Mehaniki i Optiki |
Subjects: | |
Online Access: | https://ntv.ifmo.ru/file/article/19788.pdf |
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