Goal-Oriented Care: A Catalyst for Person-Centred System Integration

Introduction: Person-centred integrated care is often at odds with how current health care systems are structured, resulting in slower than expected uptake of the model worldwide. Adopting goal-oriented care, an approach which uses patient priorities, or goals, to drive what kinds of care are approp...

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Main Authors: Carolyn Steele Gray, Agnes Grudniewicz, Alana Armas, James Mold, Jennifer Im, Pauline Boeckxstaens
Format: Article
Language:English
Published: Ubiquity Press 2020-11-01
Series:International Journal of Integrated Care
Subjects:
Online Access:https://www.ijic.org/articles/5520
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author Carolyn Steele Gray
Agnes Grudniewicz
Alana Armas
James Mold
Jennifer Im
Pauline Boeckxstaens
author_facet Carolyn Steele Gray
Agnes Grudniewicz
Alana Armas
James Mold
Jennifer Im
Pauline Boeckxstaens
author_sort Carolyn Steele Gray
collection DOAJ
description Introduction: Person-centred integrated care is often at odds with how current health care systems are structured, resulting in slower than expected uptake of the model worldwide. Adopting goal-oriented care, an approach which uses patient priorities, or goals, to drive what kinds of care are appropriate and how care is delivered, may offer a way to improve implementation. Description: This case report presents three international cases of community-based primary health care models in Ottawa (Canada), Vermont (USA) and Flanders (Belgium) that adopted goal-oriented care to stimulate clinical, professional, organizational and system integration. The Rainbow Model of Integrated Care is used to demonstrate how goal-oriented care drove integration at all levels. Discussion: The three cases demonstrate how goal-oriented care has the potential to catalyse integrated care. Exploration of these cases suggests that goal-oriented care can serve to activate formative and normative integration mechanisms; supporting processes that enable integrated care, while providing a framework for a shared philosophy of care. Lessons learned: By establishing a common vision and philosophy to drive shared processes, goal-oriented care can be a powerful tool to enable integrated care delivery. Offering plenty of opportunities for training in goal-oriented care within and across teams is essential to support this shift.
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spelling doaj.art-de9f6bcffa544deaa46951a2727f48402022-12-21T20:28:53ZengUbiquity PressInternational Journal of Integrated Care1568-41562020-11-0120410.5334/ijic.55204862Goal-Oriented Care: A Catalyst for Person-Centred System IntegrationCarolyn Steele Gray0Agnes Grudniewicz1Alana Armas2James Mold3Jennifer Im4Pauline Boeckxstaens5Bridgepoint Collaboratory for Research and Innovation, Lunenfeld-Tanenbaum Research Institute, Sinai Health System, Toronto, ON; Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ONTelfer School of Management, University of Ottawa, Ottawa, ONBridgepoint Collaboratory for Research and Innovation, Lunenfeld-Tanenbaum Research Institute, Sinai Health System, Toronto, ONDepartment of Family and Preventive Medicine, College of Medicine, University of OklahomaInstitute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ONCommunity Health Centre Botermarkt, Ledeberg; Department of Public Health and Primary Care, Ghent UniversityIntroduction: Person-centred integrated care is often at odds with how current health care systems are structured, resulting in slower than expected uptake of the model worldwide. Adopting goal-oriented care, an approach which uses patient priorities, or goals, to drive what kinds of care are appropriate and how care is delivered, may offer a way to improve implementation. Description: This case report presents three international cases of community-based primary health care models in Ottawa (Canada), Vermont (USA) and Flanders (Belgium) that adopted goal-oriented care to stimulate clinical, professional, organizational and system integration. The Rainbow Model of Integrated Care is used to demonstrate how goal-oriented care drove integration at all levels. Discussion: The three cases demonstrate how goal-oriented care has the potential to catalyse integrated care. Exploration of these cases suggests that goal-oriented care can serve to activate formative and normative integration mechanisms; supporting processes that enable integrated care, while providing a framework for a shared philosophy of care. Lessons learned: By establishing a common vision and philosophy to drive shared processes, goal-oriented care can be a powerful tool to enable integrated care delivery. Offering plenty of opportunities for training in goal-oriented care within and across teams is essential to support this shift.https://www.ijic.org/articles/5520people-driven caregoal-oriented careintegrated carepeople-centred goalscase studies
spellingShingle Carolyn Steele Gray
Agnes Grudniewicz
Alana Armas
James Mold
Jennifer Im
Pauline Boeckxstaens
Goal-Oriented Care: A Catalyst for Person-Centred System Integration
International Journal of Integrated Care
people-driven care
goal-oriented care
integrated care
people-centred goals
case studies
title Goal-Oriented Care: A Catalyst for Person-Centred System Integration
title_full Goal-Oriented Care: A Catalyst for Person-Centred System Integration
title_fullStr Goal-Oriented Care: A Catalyst for Person-Centred System Integration
title_full_unstemmed Goal-Oriented Care: A Catalyst for Person-Centred System Integration
title_short Goal-Oriented Care: A Catalyst for Person-Centred System Integration
title_sort goal oriented care a catalyst for person centred system integration
topic people-driven care
goal-oriented care
integrated care
people-centred goals
case studies
url https://www.ijic.org/articles/5520
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AT agnesgrudniewicz goalorientedcareacatalystforpersoncentredsystemintegration
AT alanaarmas goalorientedcareacatalystforpersoncentredsystemintegration
AT jamesmold goalorientedcareacatalystforpersoncentredsystemintegration
AT jenniferim goalorientedcareacatalystforpersoncentredsystemintegration
AT paulineboeckxstaens goalorientedcareacatalystforpersoncentredsystemintegration