Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study

Background and Aim: Health communicators with volunteer activities meet many people’s educational and informational needs in different aspects of health without additional costs. Despite the importance of communicators in health programs, the level of their cooperation or connection with our health...

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Main Authors: Mahmood Nekoui Moghadam, Narges Khanjani, Razieh Sepehrian, Tahereh Sharifi
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2017-01-01
Series:پیاورد سلامت
Subjects:
Online Access:http://payavard.tums.ac.ir/article-1-6099-en.html
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author Mahmood Nekoui Moghadam
Narges Khanjani
Razieh Sepehrian
Tahereh Sharifi
author_facet Mahmood Nekoui Moghadam
Narges Khanjani
Razieh Sepehrian
Tahereh Sharifi
author_sort Mahmood Nekoui Moghadam
collection DOAJ
description Background and Aim: Health communicators with volunteer activities meet many people’s educational and informational needs in different aspects of health without additional costs. Despite the importance of communicators in health programs, the level of their cooperation or connection with our health centers has been reduced in recent years. So, this study was performed with the aim of affective factors on recruitment and retention of health communicators. Materials and Methods: This study was an applicable study with the use of phenomenological qualitative methods. Data gathering tool was focus group discussions that were done in year 2014. A total of 39 health communicators, coaches, and experts of health communicators plan were selected using purposive sampling in Kerman city health center. Data achieved by focus group interviews were analyzed using framework analysis. Results: Three main concepts were extracted as the results of the analysis of the qualitative data. Factors related to the health care system weaknesses of the communicatorchr('39')s plan, weakness of human factors (coaches and communicators), and factors related to society were the three main concepts of recruiting and retaining the health communicators. Conclusion: Setting up the supportive and supervisory regulation by the Ministry of Health and Medical Education in conjunction with this program, allocating the appropriate budget to this program, documenting achievements and appreciating the better volunteers and their coaches in the country, and planning for education of volunteers according to the health needs of the society are the solutions proposed in this study.
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spelling doaj.art-df0ce2687a7d43fb88ad016f0a54a2222022-12-21T21:47:15ZfasTehran University of Medical Sciencesپیاورد سلامت1735-81322008-26652017-01-01105379392Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative StudyMahmood Nekoui Moghadam0Narges Khanjani1Razieh Sepehrian2Tahereh Sharifi3 Professor, Health Care Management and Health in Disaster Department, School of Management and Medical Informatics, Medical Informatics Research Center, Institute for Future Studies in Health, Kerman University of Medical Sciences, Kerman, Iran Associate Professor, Epidemiology Department, School of Health, Kerman University of Medical Sciences, Kerman, Iran Master of Science in Healthcare Management, Student Research Committee, Deputy of Research and Technology, Kerman University of Medical Sciences, Kerman, Iran Master of Science in Healthcare Management, Health Services Management Research Center, Institute for Future Studies in Health, Kerman University of Medical Sciences, Kerman, Iran Background and Aim: Health communicators with volunteer activities meet many people’s educational and informational needs in different aspects of health without additional costs. Despite the importance of communicators in health programs, the level of their cooperation or connection with our health centers has been reduced in recent years. So, this study was performed with the aim of affective factors on recruitment and retention of health communicators. Materials and Methods: This study was an applicable study with the use of phenomenological qualitative methods. Data gathering tool was focus group discussions that were done in year 2014. A total of 39 health communicators, coaches, and experts of health communicators plan were selected using purposive sampling in Kerman city health center. Data achieved by focus group interviews were analyzed using framework analysis. Results: Three main concepts were extracted as the results of the analysis of the qualitative data. Factors related to the health care system weaknesses of the communicatorchr('39')s plan, weakness of human factors (coaches and communicators), and factors related to society were the three main concepts of recruiting and retaining the health communicators. Conclusion: Setting up the supportive and supervisory regulation by the Ministry of Health and Medical Education in conjunction with this program, allocating the appropriate budget to this program, documenting achievements and appreciating the better volunteers and their coaches in the country, and planning for education of volunteers according to the health needs of the society are the solutions proposed in this study.http://payavard.tums.ac.ir/article-1-6099-en.htmlhealth communicatorsqualitative studyfocus group discussion
spellingShingle Mahmood Nekoui Moghadam
Narges Khanjani
Razieh Sepehrian
Tahereh Sharifi
Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study
پیاورد سلامت
health communicators
qualitative study
focus group discussion
title Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study
title_full Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study
title_fullStr Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study
title_full_unstemmed Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study
title_short Recruitment and Retention of Health Volunteers in Health Care Centers in Kerman City in 2013: A Qualitative Study
title_sort recruitment and retention of health volunteers in health care centers in kerman city in 2013 a qualitative study
topic health communicators
qualitative study
focus group discussion
url http://payavard.tums.ac.ir/article-1-6099-en.html
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AT raziehsepehrian recruitmentandretentionofhealthvolunteersinhealthcarecentersinkermancityin2013aqualitativestudy
AT taherehsharifi recruitmentandretentionofhealthvolunteersinhealthcarecentersinkermancityin2013aqualitativestudy