Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type

The development of online knowledge payment platforms in recent years has increased their respective market value by nurturing content resources and improving content ecology. Yet, the underlying factors of knowledge seekers’ payment behaviors and their information adoption mechanisms are poorly und...

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Main Authors: Mohammad Daradkeh, Amjad Gawanmeh, Wathiq Mansoor
Format: Article
Language:English
Published: MDPI AG 2022-08-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/13/9/414
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author Mohammad Daradkeh
Amjad Gawanmeh
Wathiq Mansoor
author_facet Mohammad Daradkeh
Amjad Gawanmeh
Wathiq Mansoor
author_sort Mohammad Daradkeh
collection DOAJ
description The development of online knowledge payment platforms in recent years has increased their respective market value by nurturing content resources and improving content ecology. Yet, the underlying factors of knowledge seekers’ payment behaviors and their information adoption mechanisms are poorly understood. Based on the information adoption model, this study develops a research model to examine the relationship between information adoption patterns and knowledge seekers’ payment behavior, and explore the moderating effect of product type on this relationship. To test the research model and hypotheses, we used a multi-analytic approach combining text and regression analysis on a sample of 4366 social Q&A data collected from Quora+ between August 2021 and August 2022. We further classified the product types into utilitarian and hedonic, and compared the differences in influence paths between product types. The results show that the completeness, vividness, and relevance of the product description have a significant positive impact on knowledge payment behavior. The reputation, experience, and integrity of the knowledge provider have a positive impact on knowledge payment behavior. Compared to utilitarian knowledge products, the payment behavior for hedonic products is more related to the reputation and experience of the knowledge provider. This study provides insights into the factors that influence online knowledge payment behavior and practical guidance for the development of online knowledge payment services and platforms.
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spelling doaj.art-df3df8a3bdaf489594638c6f6c32d0232023-11-23T16:53:10ZengMDPI AGInformation2078-24892022-08-0113941410.3390/info13090414Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product TypeMohammad Daradkeh0Amjad Gawanmeh1Wathiq Mansoor2College of Engineering and Information Technology, University of Dubai, Dubai P.O. Box 14143, United Arab EmiratesCollege of Engineering and Information Technology, University of Dubai, Dubai P.O. Box 14143, United Arab EmiratesCollege of Engineering and Information Technology, University of Dubai, Dubai P.O. Box 14143, United Arab EmiratesThe development of online knowledge payment platforms in recent years has increased their respective market value by nurturing content resources and improving content ecology. Yet, the underlying factors of knowledge seekers’ payment behaviors and their information adoption mechanisms are poorly understood. Based on the information adoption model, this study develops a research model to examine the relationship between information adoption patterns and knowledge seekers’ payment behavior, and explore the moderating effect of product type on this relationship. To test the research model and hypotheses, we used a multi-analytic approach combining text and regression analysis on a sample of 4366 social Q&A data collected from Quora+ between August 2021 and August 2022. We further classified the product types into utilitarian and hedonic, and compared the differences in influence paths between product types. The results show that the completeness, vividness, and relevance of the product description have a significant positive impact on knowledge payment behavior. The reputation, experience, and integrity of the knowledge provider have a positive impact on knowledge payment behavior. Compared to utilitarian knowledge products, the payment behavior for hedonic products is more related to the reputation and experience of the knowledge provider. This study provides insights into the factors that influence online knowledge payment behavior and practical guidance for the development of online knowledge payment services and platforms.https://www.mdpi.com/2078-2489/13/9/414online knowledge payment behaviorinformation adoption modelinformation qualityknowledge provider credibilityproduct type
spellingShingle Mohammad Daradkeh
Amjad Gawanmeh
Wathiq Mansoor
Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type
Information
online knowledge payment behavior
information adoption model
information quality
knowledge provider credibility
product type
title Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type
title_full Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type
title_fullStr Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type
title_full_unstemmed Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type
title_short Information Adoption Patterns and Online Knowledge Payment Behavior: The Moderating Role of Product Type
title_sort information adoption patterns and online knowledge payment behavior the moderating role of product type
topic online knowledge payment behavior
information adoption model
information quality
knowledge provider credibility
product type
url https://www.mdpi.com/2078-2489/13/9/414
work_keys_str_mv AT mohammaddaradkeh informationadoptionpatternsandonlineknowledgepaymentbehaviorthemoderatingroleofproducttype
AT amjadgawanmeh informationadoptionpatternsandonlineknowledgepaymentbehaviorthemoderatingroleofproducttype
AT wathiqmansoor informationadoptionpatternsandonlineknowledgepaymentbehaviorthemoderatingroleofproducttype