How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers

The objective of this research was to explore correlates and predictors that play a role in the process of adopting and withdrawing from using a smart metering information platform (SMP). The SMP supports energy monitoring behaviors of the electricity consumers. The literature review shows, however,...

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Main Authors: Anna Kowalska-Pyzalska, Katarzyna Byrka, Jakub Serek
Format: Article
Language:English
Published: MDPI AG 2020-09-01
Series:Energies
Subjects:
Online Access:https://www.mdpi.com/1996-1073/13/18/4737
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author Anna Kowalska-Pyzalska
Katarzyna Byrka
Jakub Serek
author_facet Anna Kowalska-Pyzalska
Katarzyna Byrka
Jakub Serek
author_sort Anna Kowalska-Pyzalska
collection DOAJ
description The objective of this research was to explore correlates and predictors that play a role in the process of adopting and withdrawing from using a smart metering information platform (SMP). The SMP supports energy monitoring behaviors of the electricity consumers. The literature review shows, however, that not every customer is ready to the same extent to adopt novel solutions. Adoption requires going through stages of readiness to monitor energy consumption in a household. In a longitudinal field experiment on Polish residential consumers, we aimed to see whether messages congruent with the stage of readiness in which participants declared to be at a given moment will be more effective in prompting participants to progress to the next stage than a general message or a passive control condition. We also tested the effect of attitude and knowledge about energy monitoring on phase changes. Our study reveals that what affects the phase change is the participation in the study. The longer the participants were engaged in the usage of SMP, the more willing they were to monitor their energy consumption in the future. This result sheds light on the future educational and marketing efforts of the authorities and energy suppliers.
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spelling doaj.art-df7030b97a464a82b003e419b5ee37882023-11-20T13:21:56ZengMDPI AGEnergies1996-10732020-09-011318473710.3390/en13184737How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential ConsumersAnna Kowalska-Pyzalska0Katarzyna Byrka1Jakub Serek2Department of Operations Research and Business Intelligence, Faculty of Computer Science and Management, Wroclaw University of Science and Technology, Wyb. Wyspianskiego 27, 50-370 Wroclaw, PolandWrocław Faculty of Psychology, SWPS University of Social Science and Humanities, 50-505 Wrocław, PolandWrocław Faculty of Psychology, SWPS University of Social Science and Humanities, 50-505 Wrocław, PolandThe objective of this research was to explore correlates and predictors that play a role in the process of adopting and withdrawing from using a smart metering information platform (SMP). The SMP supports energy monitoring behaviors of the electricity consumers. The literature review shows, however, that not every customer is ready to the same extent to adopt novel solutions. Adoption requires going through stages of readiness to monitor energy consumption in a household. In a longitudinal field experiment on Polish residential consumers, we aimed to see whether messages congruent with the stage of readiness in which participants declared to be at a given moment will be more effective in prompting participants to progress to the next stage than a general message or a passive control condition. We also tested the effect of attitude and knowledge about energy monitoring on phase changes. Our study reveals that what affects the phase change is the participation in the study. The longer the participants were engaged in the usage of SMP, the more willing they were to monitor their energy consumption in the future. This result sheds light on the future educational and marketing efforts of the authorities and energy suppliers.https://www.mdpi.com/1996-1073/13/18/4737energy monitoringelectricity smart meterssmart metering information platformsknowledgelongitudinal studyconsumers
spellingShingle Anna Kowalska-Pyzalska
Katarzyna Byrka
Jakub Serek
How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
Energies
energy monitoring
electricity smart meters
smart metering information platforms
knowledge
longitudinal study
consumers
title How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
title_full How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
title_fullStr How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
title_full_unstemmed How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
title_short How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
title_sort how to foster the adoption of electricity smart meters a longitudinal field study of residential consumers
topic energy monitoring
electricity smart meters
smart metering information platforms
knowledge
longitudinal study
consumers
url https://www.mdpi.com/1996-1073/13/18/4737
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AT katarzynabyrka howtofostertheadoptionofelectricitysmartmetersalongitudinalfieldstudyofresidentialconsumers
AT jakubserek howtofostertheadoptionofelectricitysmartmetersalongitudinalfieldstudyofresidentialconsumers