A Comparative Study of Sentiment Analysis on Customer Reviews Using Machine Learning and Deep Learning

A Comparative Study of Sentiment Analysis on Customer Reviews Using Machine Learning and Deep Learning

Sentiment analysis is a key technique in natural language processing that enables computers to understand human emotions expressed in text. It is widely used in applications such as customer feedback analysis, social media monitoring, and product reviews. However, sentiment analysis of customer revi...

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Hlavní autoři: Logan Ashbaugh, Yan Zhang
Médium: Článek
Jazyk:English
Vydáno: MDPI AG 2024-12-01
Edice:Computers
Témata:
sentiment analysis
customer reviews
machine learning
deep learning
natural language processing
On-line přístup:https://www.mdpi.com/2073-431X/13/12/340

Internet

https://www.mdpi.com/2073-431X/13/12/340

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