The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services

The study focuses on street-level bureaucrats in Romania and on their activity within public services. In this paper we will describe how the issue of discretionary power is tackle in emergency situations and the theoretical framework in the area. The general hypothesis of our research is that among...

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Main Author: Mihaela Victorita CARAUSAN
Format: Article
Language:English
Published: Scoala Nationala de Studii Politice si Administrative - Facultatea de Stiinte Politice 2017-12-01
Series:Perspective Politice
Subjects:
Online Access:http://perspective.politice.ro/index.php/ppol/article/view/37/28
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author Mihaela Victorita CARAUSAN
author_facet Mihaela Victorita CARAUSAN
author_sort Mihaela Victorita CARAUSAN
collection DOAJ
description The study focuses on street-level bureaucrats in Romania and on their activity within public services. In this paper we will describe how the issue of discretionary power is tackle in emergency situations and the theoretical framework in the area. The general hypothesis of our research is that among different street-level bureaucracy there are necessary and well-protected relations. Within the paper we have started a comprehensive analysis of the desirability of the interactions among street-level, screen-level and system-level bureaucracies and of the relationship with the citizens as clients. Moreover, for a deeper understanding of how system-level bureaucracy works we will emphasize how street level bureaucrats incorporate new technologies and practices in their procedures. Based on the investigated theoretical framework of street-level bureaucrats, in this material we will provide supportive evidence for the claim that improving bureaucratic accountability is not only about defining it but also about the “fear of discretion”.
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spelling doaj.art-dfe3bc5967e64d2985990503bceb11b42022-12-22T04:39:40ZengScoala Nationala de Studii Politice si Administrative - Facultatea de Stiinte PoliticePerspective Politice1841-60982065-89072017-12-01X22128The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public ServicesMihaela Victorita CARAUSAN0National University of Political Studies and Public Administration, Bucharest, RomaniaThe study focuses on street-level bureaucrats in Romania and on their activity within public services. In this paper we will describe how the issue of discretionary power is tackle in emergency situations and the theoretical framework in the area. The general hypothesis of our research is that among different street-level bureaucracy there are necessary and well-protected relations. Within the paper we have started a comprehensive analysis of the desirability of the interactions among street-level, screen-level and system-level bureaucracies and of the relationship with the citizens as clients. Moreover, for a deeper understanding of how system-level bureaucracy works we will emphasize how street level bureaucrats incorporate new technologies and practices in their procedures. Based on the investigated theoretical framework of street-level bureaucrats, in this material we will provide supportive evidence for the claim that improving bureaucratic accountability is not only about defining it but also about the “fear of discretion”.http://perspective.politice.ro/index.php/ppol/article/view/37/28the rule of lawpolicy makersdiscretionary poweradministrative proceduresaccount-ability
spellingShingle Mihaela Victorita CARAUSAN
The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
Perspective Politice
the rule of law
policy makers
discretionary power
administrative procedures
account-ability
title The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
title_full The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
title_fullStr The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
title_full_unstemmed The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
title_short The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
title_sort street level bureaucrats an analysis on the future of the romanian front line public services
topic the rule of law
policy makers
discretionary power
administrative procedures
account-ability
url http://perspective.politice.ro/index.php/ppol/article/view/37/28
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