The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps

The successful operation of medical tourism mobile applications primarily depends on the extent to which users are fully motivated to adopt their use. Therefore, the primary purpose of this study was to investigate the factors influencing medical tourism mobile application usage intentions. This stu...

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Main Author: Chiao-Chen Chang
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Tourism and Hospitality
Subjects:
Online Access:https://www.mdpi.com/2673-5768/3/4/57
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author Chiao-Chen Chang
author_facet Chiao-Chen Chang
author_sort Chiao-Chen Chang
collection DOAJ
description The successful operation of medical tourism mobile applications primarily depends on the extent to which users are fully motivated to adopt their use. Therefore, the primary purpose of this study was to investigate the factors influencing medical tourism mobile application usage intentions. This study applied the unified theory of acceptance and use of technology (UTAUT2) to build a comprehensive model that explains users’ intentions to use medical tourism mobile apps. Our research findings confirm the validity of the UTAUT2 in explaining users’ intentions to use medical tourism mobile apps in the context of medical tourism mobile services. Additionally, the results focus on the enhancement in the role of the other rather that contextual attributes of the IT/IS environment (i.e., personal involvement and personal innovativeness). This study can confirm the importance of the UTAUT2 constructs in the setting of medical tourism mobile app usage. By conducting surveys, medical tourism mobile app designers can know that personal involvement and personal innovativeness lead to influences on the effectiveness of corporate marketing efforts relating to using mobile medical apps.
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spelling doaj.art-dff0ee665e874932a30066ec73a1f9c82023-11-24T18:24:29ZengMDPI AGTourism and Hospitality2673-57682022-11-013489690710.3390/tourhosp3040057The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile AppsChiao-Chen Chang0College of Management, Taipei Medical University, Taipei 100, TaiwanThe successful operation of medical tourism mobile applications primarily depends on the extent to which users are fully motivated to adopt their use. Therefore, the primary purpose of this study was to investigate the factors influencing medical tourism mobile application usage intentions. This study applied the unified theory of acceptance and use of technology (UTAUT2) to build a comprehensive model that explains users’ intentions to use medical tourism mobile apps. Our research findings confirm the validity of the UTAUT2 in explaining users’ intentions to use medical tourism mobile apps in the context of medical tourism mobile services. Additionally, the results focus on the enhancement in the role of the other rather that contextual attributes of the IT/IS environment (i.e., personal involvement and personal innovativeness). This study can confirm the importance of the UTAUT2 constructs in the setting of medical tourism mobile app usage. By conducting surveys, medical tourism mobile app designers can know that personal involvement and personal innovativeness lead to influences on the effectiveness of corporate marketing efforts relating to using mobile medical apps.https://www.mdpi.com/2673-5768/3/4/57medical tourism mobile applicationsunified theory of acceptance and use of technologyusage intentionspersonal involvementpersonal innovativeness
spellingShingle Chiao-Chen Chang
The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps
Tourism and Hospitality
medical tourism mobile applications
unified theory of acceptance and use of technology
usage intentions
personal involvement
personal innovativeness
title The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps
title_full The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps
title_fullStr The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps
title_full_unstemmed The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps
title_short The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps
title_sort role of individual factors in users intentions to use medical tourism mobile apps
topic medical tourism mobile applications
unified theory of acceptance and use of technology
usage intentions
personal involvement
personal innovativeness
url https://www.mdpi.com/2673-5768/3/4/57
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