Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation

Abstract Background Spanish Organic Law 2/2010 legalizes abortion within 14 weeks of gestation. Medical abortion with mifepristone and misoprostol is around 97% effective and is offered at primary care centers during the first 9 weeks of gestation. It consists of the administration of 200 mg of mife...

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Main Authors: Rosa Cabedo-Ferreiro, Maria-Mercedes Vicente-Hernández, Josep-Maria Manresa-Domínguez, Miriam Gómez-Masvidal, Laura Montero-Pons, Azahara Reyes-Lacalle, Gemma Falguera-Puig
Format: Article
Language:English
Published: BMC 2022-05-01
Series:BMC Women's Health
Subjects:
Online Access:https://doi.org/10.1186/s12905-022-01763-5
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author Rosa Cabedo-Ferreiro
Maria-Mercedes Vicente-Hernández
Josep-Maria Manresa-Domínguez
Miriam Gómez-Masvidal
Laura Montero-Pons
Azahara Reyes-Lacalle
Gemma Falguera-Puig
author_facet Rosa Cabedo-Ferreiro
Maria-Mercedes Vicente-Hernández
Josep-Maria Manresa-Domínguez
Miriam Gómez-Masvidal
Laura Montero-Pons
Azahara Reyes-Lacalle
Gemma Falguera-Puig
author_sort Rosa Cabedo-Ferreiro
collection DOAJ
description Abstract Background Spanish Organic Law 2/2010 legalizes abortion within 14 weeks of gestation. Medical abortion with mifepristone and misoprostol is around 97% effective and is offered at primary care centers during the first 9 weeks of gestation. It consists of the administration of 200 mg of mifepristone by a healthcare professional and of the self-administration 800 mg of misoprostol by the patient at home, along with prescribed analgesics. However, the quality of this process as perceived by patients has never been assessed. This study aims to validate a scale designed to assess the perceived quality of the entire process, structure and results of at-home medical abortion. Methods Validation study of a Spanish adaptation of the SERVPERF scale. In total, 289 patients completed a self-administered questionnaire consisting of 26 items previously evaluated by a group of experts. A re-test was performed on 53 of these patients 15 days later to assess interobserver consistency. Results The highest non-response rate for any single item was 2.1%. The floor effect was 26% and the ceiling effect did not surpass 83%. The linearly weighted Kappa coefficient was good to excellent, in general. An exploratory factor analysis was performed with Varimax rotation, obtaining a total of 7 dimensions that explain 65.9% of the variability. The internal consistency (Cronbach's alpha) for all items was 0.862. Conclusion This psychometric instrument is valid and reliable for assessing the quality of care of medical abortion. Medical abortion is efficient, effective and eliminates the need for hospital care, anesthesia and surgical risk. However, user satisfaction has yet to be determined. This study offers a validated scale to assess perceived quality of care, their quality experience and person-centered care for abortion as a fundamental part of overall service quality as a fundamental part of overall service quality.
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spelling doaj.art-e02078cc74084298aa6e31a2e3417a332022-12-22T00:37:57ZengBMCBMC Women's Health1472-68742022-05-0122111010.1186/s12905-022-01763-5Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestationRosa Cabedo-Ferreiro0Maria-Mercedes Vicente-Hernández1Josep-Maria Manresa-Domínguez2Miriam Gómez-Masvidal3Laura Montero-Pons4Azahara Reyes-Lacalle5Gemma Falguera-Puig6Atenció a la Salut Sexual i Reproductiva, Institut Català de la SalutAtenció a la Salut Sexual i Reproductiva, Institut Català de la SalutUnitat de Suport a la Recerca Metropolitana Nord, Institut Universitari de Investigació en Atenció Primaria (IDIAPJGol)Atenció a la Salut Sexual i Reproductiva, Institut Català de la SalutAtenció a la Salut Sexual i Reproductiva, Institut Català de la SalutAtenció a la Salut Sexual i Reproductiva, Institut Català de la SalutAtenció a la Salut Sexual i Reproductiva, Institut Català de la SalutAbstract Background Spanish Organic Law 2/2010 legalizes abortion within 14 weeks of gestation. Medical abortion with mifepristone and misoprostol is around 97% effective and is offered at primary care centers during the first 9 weeks of gestation. It consists of the administration of 200 mg of mifepristone by a healthcare professional and of the self-administration 800 mg of misoprostol by the patient at home, along with prescribed analgesics. However, the quality of this process as perceived by patients has never been assessed. This study aims to validate a scale designed to assess the perceived quality of the entire process, structure and results of at-home medical abortion. Methods Validation study of a Spanish adaptation of the SERVPERF scale. In total, 289 patients completed a self-administered questionnaire consisting of 26 items previously evaluated by a group of experts. A re-test was performed on 53 of these patients 15 days later to assess interobserver consistency. Results The highest non-response rate for any single item was 2.1%. The floor effect was 26% and the ceiling effect did not surpass 83%. The linearly weighted Kappa coefficient was good to excellent, in general. An exploratory factor analysis was performed with Varimax rotation, obtaining a total of 7 dimensions that explain 65.9% of the variability. The internal consistency (Cronbach's alpha) for all items was 0.862. Conclusion This psychometric instrument is valid and reliable for assessing the quality of care of medical abortion. Medical abortion is efficient, effective and eliminates the need for hospital care, anesthesia and surgical risk. However, user satisfaction has yet to be determined. This study offers a validated scale to assess perceived quality of care, their quality experience and person-centered care for abortion as a fundamental part of overall service quality as a fundamental part of overall service quality.https://doi.org/10.1186/s12905-022-01763-5Service qualityMedical abortionInduced abortionSatisfactionHealthcare qualityValidation studies
spellingShingle Rosa Cabedo-Ferreiro
Maria-Mercedes Vicente-Hernández
Josep-Maria Manresa-Domínguez
Miriam Gómez-Masvidal
Laura Montero-Pons
Azahara Reyes-Lacalle
Gemma Falguera-Puig
Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
BMC Women's Health
Service quality
Medical abortion
Induced abortion
Satisfaction
Healthcare quality
Validation studies
title Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
title_full Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
title_fullStr Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
title_full_unstemmed Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
title_short Validation of a Spanish-language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
title_sort validation of a spanish language scale for evaluating perceived quality of care of medical abortions before 9 weeks gestation
topic Service quality
Medical abortion
Induced abortion
Satisfaction
Healthcare quality
Validation studies
url https://doi.org/10.1186/s12905-022-01763-5
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