What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania

Background  Digital information management systems for health financing are implemented on the assumption that digitalization, among other things, enables strategic purchasing. However, little is known about the extent to which these systems are adopted as planned to achieve desired results. This st...

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Main Authors: Leon Schuetze, Siddharth Srivastava, Naasegnibe Kuunibe, Elizeus Rwezaula, Abdallah Missenye, Manfred Stoermer, Manuela De Allegri
Format: Article
Language:English
Published: Kerman University of Medical Sciences 2023-12-01
Series:International Journal of Health Policy and Management
Subjects:
Online Access:https://www.ijhpm.com/article_4381_9fb98d9fce0b484a481ec69c2b8d1a1a.pdf
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author Leon Schuetze
Siddharth Srivastava
Naasegnibe Kuunibe
Elizeus Rwezaula
Abdallah Missenye
Manfred Stoermer
Manuela De Allegri
author_facet Leon Schuetze
Siddharth Srivastava
Naasegnibe Kuunibe
Elizeus Rwezaula
Abdallah Missenye
Manfred Stoermer
Manuela De Allegri
author_sort Leon Schuetze
collection DOAJ
description Background  Digital information management systems for health financing are implemented on the assumption that digitalization, among other things, enables strategic purchasing. However, little is known about the extent to which these systems are adopted as planned to achieve desired results. This study assesses the levels of, and the factors associated with the adoption of the Insurance Management Information System (IMIS) by healthcare providers in Tanzania.Methods  Combining multiple data sources, we estimated IMIS adoption levels for 365 first-line health facilities in 2017 by comparing IMIS claim data (verified claims) with the number of expected claims. We defined adoption as a binary outcome capturing underreporting (verified<expected) vs. not-underreporting, using four different approaches. We used descriptive statistics and analysis of variance (ANOVA) to examine adoption levels across facilities, districts, regions, and months. We used logistic regression to identify facility-specific factors (ie, explanatory variables) associated with different adoption levels.Results  We found a median (interquartile range [IQR]) difference of 77.8% (32.7-100) between expected and verified claims, showing a consistent pattern of underreporting across districts, regions, and months. Levels of underreporting varied across regions (ANOVA: F = 7.24, P < .001) and districts (ANOVA: F = 4.65, P < .001). Logistic regression results showed that higher service volume, share of people insured, and greater distance to district headquarter were associated with a higher probability of underreporting.Conclusion  Our study shows that the adoption of IMIS in Tanzania may be sub-optimal and far from policy-makers’ expectations, limiting its capacity to provide the necessary information to enhance strategic purchasing in the health sector. Countries and agencies adopting digital interventions such as openIMIS to foster health financing reform are advised to closely track their implementation efforts to make sure the data they rely on is accurate. Further, our study suggests organizational and infrastructural barriers beyond the software itself hamper effective adoption.
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spelling doaj.art-e03747bd4f5a4d539414ca2664d0a3202024-04-15T19:04:25ZengKerman University of Medical SciencesInternational Journal of Health Policy and Management2322-59392023-12-0112Issue 11910.34172/ijhpm.2023.68964381What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in TanzaniaLeon Schuetze0Siddharth Srivastava1Naasegnibe Kuunibe2Elizeus Rwezaula3Abdallah Missenye4Manfred Stoermer5Manuela De Allegri6Heidelberg Institute of Global Health, Medical Faculty and University Hospital, University of Heidelberg, Heidelberg, GermanySwiss Tropical and Public Health Institute (Swiss TPH), Basel, SwitzerlandHeidelberg Institute of Global Health, Medical Faculty and University Hospital, University of Heidelberg, Heidelberg, GermanyHealth Promotion and System Strengthening Project (HPSS), Dodoma, TanzaniaKongwa District Council, Dodoma, TanzaniaSwiss Tropical and Public Health Institute (Swiss TPH), Basel, SwitzerlandHeidelberg Institute of Global Health, Medical Faculty and University Hospital, University of Heidelberg, Heidelberg, GermanyBackground  Digital information management systems for health financing are implemented on the assumption that digitalization, among other things, enables strategic purchasing. However, little is known about the extent to which these systems are adopted as planned to achieve desired results. This study assesses the levels of, and the factors associated with the adoption of the Insurance Management Information System (IMIS) by healthcare providers in Tanzania.Methods  Combining multiple data sources, we estimated IMIS adoption levels for 365 first-line health facilities in 2017 by comparing IMIS claim data (verified claims) with the number of expected claims. We defined adoption as a binary outcome capturing underreporting (verified<expected) vs. not-underreporting, using four different approaches. We used descriptive statistics and analysis of variance (ANOVA) to examine adoption levels across facilities, districts, regions, and months. We used logistic regression to identify facility-specific factors (ie, explanatory variables) associated with different adoption levels.Results  We found a median (interquartile range [IQR]) difference of 77.8% (32.7-100) between expected and verified claims, showing a consistent pattern of underreporting across districts, regions, and months. Levels of underreporting varied across regions (ANOVA: F = 7.24, P < .001) and districts (ANOVA: F = 4.65, P < .001). Logistic regression results showed that higher service volume, share of people insured, and greater distance to district headquarter were associated with a higher probability of underreporting.Conclusion  Our study shows that the adoption of IMIS in Tanzania may be sub-optimal and far from policy-makers’ expectations, limiting its capacity to provide the necessary information to enhance strategic purchasing in the health sector. Countries and agencies adopting digital interventions such as openIMIS to foster health financing reform are advised to closely track their implementation efforts to make sure the data they rely on is accurate. Further, our study suggests organizational and infrastructural barriers beyond the software itself hamper effective adoption.https://www.ijhpm.com/article_4381_9fb98d9fce0b484a481ec69c2b8d1a1a.pdfhealth financinghealth insurancestrategic purchasingtanzaniadigital health interventionadoption
spellingShingle Leon Schuetze
Siddharth Srivastava
Naasegnibe Kuunibe
Elizeus Rwezaula
Abdallah Missenye
Manfred Stoermer
Manuela De Allegri
What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania
International Journal of Health Policy and Management
health financing
health insurance
strategic purchasing
tanzania
digital health intervention
adoption
title What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania
title_full What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania
title_fullStr What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania
title_full_unstemmed What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania
title_short What Factors Explain Low Adoption of Digital Technologies for Health Financing in an Insurance Setting? Novel Evidence From a Quantitative Panel Study on IMIS in Tanzania
title_sort what factors explain low adoption of digital technologies for health financing in an insurance setting novel evidence from a quantitative panel study on imis in tanzania
topic health financing
health insurance
strategic purchasing
tanzania
digital health intervention
adoption
url https://www.ijhpm.com/article_4381_9fb98d9fce0b484a481ec69c2b8d1a1a.pdf
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