Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust

Older individuals prefer to maintain their autonomy while maintaining social connection and engagement with their family, peers, and community. Though individuals can encounter barriers to these goals, socially assistive robots (SARs) hold the potential for promoting aging in place and independence....

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Main Authors: Travis Kadylak, Megan A. Bayles, Wendy A. Rogers
Format: Article
Language:English
Published: MDPI AG 2023-11-01
Series:Robotics
Subjects:
Online Access:https://www.mdpi.com/2218-6581/12/6/162
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author Travis Kadylak
Megan A. Bayles
Wendy A. Rogers
author_facet Travis Kadylak
Megan A. Bayles
Wendy A. Rogers
author_sort Travis Kadylak
collection DOAJ
description Older individuals prefer to maintain their autonomy while maintaining social connection and engagement with their family, peers, and community. Though individuals can encounter barriers to these goals, socially assistive robots (SARs) hold the potential for promoting aging in place and independence. Such domestic robots must be trusted, easy to use, and capable of behaving within the scope of accepted social norms for successful adoption to scale. We investigated perceived associations between robot sociability and trust in domestic robot support for instrumental activities of daily living (IADLs). In our multi-study approach, we collected responses from adults aged 65 years and older using two separate online surveys (Study 1, N = 51; Study 2, N = 43). We assessed the relationship between perceived robot sociability and robot trust. Our results consistently demonstrated a strong positive relationship between perceived robot sociability and robot trust for IADL tasks. These data have design implications for promoting robot trust and acceptance of SARs for use in the home by older adults.
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spelling doaj.art-e04fe9004c2940498f60cfd2732146502023-12-22T14:39:38ZengMDPI AGRobotics2218-65812023-11-0112616210.3390/robotics12060162Are Friendly Robots Trusted More? An Analysis of Robot Sociability and TrustTravis Kadylak0Megan A. Bayles1Wendy A. Rogers2College of Applied Health Sciences, University of Illinois Urbana-Champaign, Champaign, IL 61820, USACollege of Applied Health Sciences, University of Illinois Urbana-Champaign, Champaign, IL 61820, USACollege of Applied Health Sciences, University of Illinois Urbana-Champaign, Champaign, IL 61820, USAOlder individuals prefer to maintain their autonomy while maintaining social connection and engagement with their family, peers, and community. Though individuals can encounter barriers to these goals, socially assistive robots (SARs) hold the potential for promoting aging in place and independence. Such domestic robots must be trusted, easy to use, and capable of behaving within the scope of accepted social norms for successful adoption to scale. We investigated perceived associations between robot sociability and trust in domestic robot support for instrumental activities of daily living (IADLs). In our multi-study approach, we collected responses from adults aged 65 years and older using two separate online surveys (Study 1, N = 51; Study 2, N = 43). We assessed the relationship between perceived robot sociability and robot trust. Our results consistently demonstrated a strong positive relationship between perceived robot sociability and robot trust for IADL tasks. These data have design implications for promoting robot trust and acceptance of SARs for use in the home by older adults.https://www.mdpi.com/2218-6581/12/6/162human–robot interactionshuman factorsdomestic robotssocial robotsolder adultsaging in place
spellingShingle Travis Kadylak
Megan A. Bayles
Wendy A. Rogers
Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust
Robotics
human–robot interactions
human factors
domestic robots
social robots
older adults
aging in place
title Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust
title_full Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust
title_fullStr Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust
title_full_unstemmed Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust
title_short Are Friendly Robots Trusted More? An Analysis of Robot Sociability and Trust
title_sort are friendly robots trusted more an analysis of robot sociability and trust
topic human–robot interactions
human factors
domestic robots
social robots
older adults
aging in place
url https://www.mdpi.com/2218-6581/12/6/162
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