Pengaruh Kualitas Pelayanan Islam terhadap Loyalitas Pelanggan dengan Mediasi Kesenangan Pelanggan pada Penginapan Syariah di Mojokerto
This study's objective is to investigate the relationship between the quality of sharia-compliant customer service and the degree of customer loyalty, with the satisfaction of customers serving as a moderating variable. The participants in this study were customers who had previously utilised t...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Jember
2023-09-01
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Series: | Jurnal Ekonomi Akuntansi dan Manajemen |
Online Access: | https://jurnal.unej.ac.id/index.php/JEAM/article/view/39501 |