Factor analysis satisfaction levels of users toward the JKN mobile application in the COVID-19 Era using the PIECES framework

Factor analysis satisfaction levels of users toward the JKN mobile application in the COVID-19 Era using the PIECES framework

This study aimed to prove the researcher's hypothesis regarding users’ factor analysis satisfaction of the Mobile JKN application in the Covid-19 era in Sungai Penuh City using the PIECES framework. The measurement variables of the PIECES framework were performance, information, economy, contro...

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Bibliographic Details
Main Authors: Randa Gustiawan, Ulung Pribadi
Format: Article
Language:English
Published: Fakultas Ilmu Komputer UMI 2022-12-01
Series:Ilkom Jurnal Ilmiah
Subjects:
satisfaction
application usage
mobile jkn
covid-19.
Online Access:https://jurnal.fikom.umi.ac.id/index.php/ILKOM/article/view/1280

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