Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia

People from refugee and asylum seeker (RAS) backgrounds who have re-settled in Australia experience inequitable health outcomes. As a result, people from RAS backgrounds need access to culturally safe and responsive care. To provide this care, oral health professionals must understand how experience...

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Main Authors: Siobhan Kelton, Kanchan Marcus, Graeme Liston, Angela Masoe, Woosung Sohn
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-05-01
Series:Frontiers in Oral Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/froh.2022.907758/full
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author Siobhan Kelton
Kanchan Marcus
Graeme Liston
Angela Masoe
Woosung Sohn
author_facet Siobhan Kelton
Kanchan Marcus
Graeme Liston
Angela Masoe
Woosung Sohn
author_sort Siobhan Kelton
collection DOAJ
description People from refugee and asylum seeker (RAS) backgrounds who have re-settled in Australia experience inequitable health outcomes. As a result, people from RAS backgrounds need access to culturally safe and responsive care. To provide this care, oral health professionals must understand how experiences of trauma influence a patient's oral health. The aim of this study was to highlight the lessons learnt from providing trauma informed care (TIC) to oral health professionals in New South Wales (NSW). TIC is a model that emphasises trust, patient safety, choice and empowerment to foster healthcare equity. This study was designed and piloted by the Centre for Oral Health Strategy (COHS), NSW Ministry of Health in partnership with NSW Refugee Health Service, local Multicultural Health Services, and four Local Health Districts (LHDs): Hunter New England, Mid-North Coast, Murrumbidgee and Illawarra Shoalhaven. Pre and post TIC training surveys were distributed to oral health professionals. This captured baseline versus intervention data to understand their knowledge of TIC. Seven training sessions were provided by NSW Refugee Health Service in four LHDs. A total of 152 participants attended a TIC training session, 106 participants completed the pre-survey, and 67 participants completed the post-survey. At baseline, only 50% of staff reported confidence in delivering TIC care to RAS populations. After the intervention, 97% of staff reported feeling extremely, very, or somewhat confident in understanding and delivering TIC. Findings demonstrate that TIC training can support oral health professionals to provide culturally safe and responsive care to people from RAS backgrounds.
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spelling doaj.art-e09f3fa7993d42e6b5bd806fcd7d15ef2022-12-22T02:10:22ZengFrontiers Media S.A.Frontiers in Oral Health2673-48422022-05-01310.3389/froh.2022.907758907758Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, AustraliaSiobhan Kelton0Kanchan Marcus1Graeme Liston2Angela Masoe3Woosung Sohn4Centre for Oral Health Strategy, NSW Ministry of Health, North Sydney, NSW, AustraliaPopulation Oral Health, Faculty of Medicine and Health, The University of Sydney School of Dentistry, Sydney, NSW, AustraliaCentre for Oral Health Strategy, NSW Ministry of Health, North Sydney, NSW, AustraliaCentre for Oral Health Strategy, NSW Ministry of Health, North Sydney, NSW, AustraliaPopulation Oral Health, Faculty of Medicine and Health, The University of Sydney School of Dentistry, Sydney, NSW, AustraliaPeople from refugee and asylum seeker (RAS) backgrounds who have re-settled in Australia experience inequitable health outcomes. As a result, people from RAS backgrounds need access to culturally safe and responsive care. To provide this care, oral health professionals must understand how experiences of trauma influence a patient's oral health. The aim of this study was to highlight the lessons learnt from providing trauma informed care (TIC) to oral health professionals in New South Wales (NSW). TIC is a model that emphasises trust, patient safety, choice and empowerment to foster healthcare equity. This study was designed and piloted by the Centre for Oral Health Strategy (COHS), NSW Ministry of Health in partnership with NSW Refugee Health Service, local Multicultural Health Services, and four Local Health Districts (LHDs): Hunter New England, Mid-North Coast, Murrumbidgee and Illawarra Shoalhaven. Pre and post TIC training surveys were distributed to oral health professionals. This captured baseline versus intervention data to understand their knowledge of TIC. Seven training sessions were provided by NSW Refugee Health Service in four LHDs. A total of 152 participants attended a TIC training session, 106 participants completed the pre-survey, and 67 participants completed the post-survey. At baseline, only 50% of staff reported confidence in delivering TIC care to RAS populations. After the intervention, 97% of staff reported feeling extremely, very, or somewhat confident in understanding and delivering TIC. Findings demonstrate that TIC training can support oral health professionals to provide culturally safe and responsive care to people from RAS backgrounds.https://www.frontiersin.org/articles/10.3389/froh.2022.907758/fullrefugeeasylumoral healthtrauma informed care (TIC)healthcare professionals
spellingShingle Siobhan Kelton
Kanchan Marcus
Graeme Liston
Angela Masoe
Woosung Sohn
Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia
Frontiers in Oral Health
refugee
asylum
oral health
trauma informed care (TIC)
healthcare professionals
title Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia
title_full Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia
title_fullStr Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia
title_full_unstemmed Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia
title_short Refugee and Asylum Seeker Trauma Informed Care Training for Oral Healthcare Professionals in NSW, Australia
title_sort refugee and asylum seeker trauma informed care training for oral healthcare professionals in nsw australia
topic refugee
asylum
oral health
trauma informed care (TIC)
healthcare professionals
url https://www.frontiersin.org/articles/10.3389/froh.2022.907758/full
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