Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.

<h4>Introduction</h4>BRAC, an international development organisation based in Bangladesh, uses female volunteer community health workers called Shasthya Shebika (SS), who receive small incentives to implement its home-fortification interventions at the community level. This paper examine...

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Main Authors: Haribondhu Sarma, Ishrat Jabeen, Sharmin Khan Luies, Md Fakhar Uddin, Tahmeed Ahmed, Thomas J Bossert, Cathy Banwell
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2020-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0230709
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author Haribondhu Sarma
Ishrat Jabeen
Sharmin Khan Luies
Md Fakhar Uddin
Tahmeed Ahmed
Thomas J Bossert
Cathy Banwell
author_facet Haribondhu Sarma
Ishrat Jabeen
Sharmin Khan Luies
Md Fakhar Uddin
Tahmeed Ahmed
Thomas J Bossert
Cathy Banwell
author_sort Haribondhu Sarma
collection DOAJ
description <h4>Introduction</h4>BRAC, an international development organisation based in Bangladesh, uses female volunteer community health workers called Shasthya Shebika (SS), who receive small incentives to implement its home-fortification interventions at the community level. This paper examines the individual, community and BRAC work environment factors that exert an influence on the performance of SS.<h4>Methods</h4>This qualitative study was conducted between the period of June 2014 to December 2016 as part of a larger evaluation of BRAC's home-fortification programme. Data were collected through in-depth interviews, focus group discussions, and key informant interviews and analysed thematically. The participants were SS and their supervisors working for BRAC, caregivers of children aged 6-59 months, husbands of SS, village doctors, and Upazila Health and Family Planning Officers.<h4>Results</h4>Younger, better educated and more experienced SS with positive self-efficacy were perceived to have performed better than their peers. Social and community factors, such as community recognition of the SS's services, social and religious norms, family support, and household distance, also affected the performance of the SS. There were several challenges at the programme and organisational level that needed to be addressed, including appropriate recruitment, timely basic training and income-generation guidance for the SS.<h4>Conclusion</h4>BRAC's volunteer SS model faces challenges at individual, community, programme and organisational level. Importantly, BRAC's SS require a living wage to earn essential income for their family. Considering the current socio-cultural and economic context of Bangladesh, BRAC may need to revise the existing volunteer SS model to ensure that SS receive an adequate income so that they can devote themselves to implementing its home-fortification intervention.
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spelling doaj.art-e0ae725f787d4629b6c47bd1e399f6072022-12-21T18:32:26ZengPublic Library of Science (PLoS)PLoS ONE1932-62032020-01-01154e023070910.1371/journal.pone.0230709Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.Haribondhu SarmaIshrat JabeenSharmin Khan LuiesMd Fakhar UddinTahmeed AhmedThomas J BossertCathy Banwell<h4>Introduction</h4>BRAC, an international development organisation based in Bangladesh, uses female volunteer community health workers called Shasthya Shebika (SS), who receive small incentives to implement its home-fortification interventions at the community level. This paper examines the individual, community and BRAC work environment factors that exert an influence on the performance of SS.<h4>Methods</h4>This qualitative study was conducted between the period of June 2014 to December 2016 as part of a larger evaluation of BRAC's home-fortification programme. Data were collected through in-depth interviews, focus group discussions, and key informant interviews and analysed thematically. The participants were SS and their supervisors working for BRAC, caregivers of children aged 6-59 months, husbands of SS, village doctors, and Upazila Health and Family Planning Officers.<h4>Results</h4>Younger, better educated and more experienced SS with positive self-efficacy were perceived to have performed better than their peers. Social and community factors, such as community recognition of the SS's services, social and religious norms, family support, and household distance, also affected the performance of the SS. There were several challenges at the programme and organisational level that needed to be addressed, including appropriate recruitment, timely basic training and income-generation guidance for the SS.<h4>Conclusion</h4>BRAC's volunteer SS model faces challenges at individual, community, programme and organisational level. Importantly, BRAC's SS require a living wage to earn essential income for their family. Considering the current socio-cultural and economic context of Bangladesh, BRAC may need to revise the existing volunteer SS model to ensure that SS receive an adequate income so that they can devote themselves to implementing its home-fortification intervention.https://doi.org/10.1371/journal.pone.0230709
spellingShingle Haribondhu Sarma
Ishrat Jabeen
Sharmin Khan Luies
Md Fakhar Uddin
Tahmeed Ahmed
Thomas J Bossert
Cathy Banwell
Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.
PLoS ONE
title Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.
title_full Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.
title_fullStr Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.
title_full_unstemmed Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.
title_short Performance of volunteer community health workers in implementing home-fortification interventions in Bangladesh: A qualitative investigation.
title_sort performance of volunteer community health workers in implementing home fortification interventions in bangladesh a qualitative investigation
url https://doi.org/10.1371/journal.pone.0230709
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