A single, complete touch: Population health, the health contact center, and the patient experience
As healthcare organizations turn to population health in order to more effectively manage the health and well-being of their patients, many need to ensure that these new strategies include a directive to improve the patient experience. Fortunately, healthcare systems can turn to an existing entity w...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2015-11-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol2/iss2/20 |