The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
Background: In nursing care organizations, nurses’ social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OC...
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Format: | Article |
Language: | English |
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Elsevier
2023-09-01
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Series: | Heliyon |
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Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844023068202 |
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author | Zhenya Liu Cancan Chen Huizhen Cui Yanli Hu |
author_facet | Zhenya Liu Cancan Chen Huizhen Cui Yanli Hu |
author_sort | Zhenya Liu |
collection | DOAJ |
description | Background: In nursing care organizations, nurses’ social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OCB) among nurses. Methods: A cross-sectional survey design (one-on-one investigation) was used. The study was conducted among 254 nurses working in 10 nursing units in two hospitals in China from November 2019–February 2020. The participants completed a paper questionnaire that measured social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior. A structural equation model (SEM) was used to analyze the mediating effects of job satisfaction and work engagement. SPSS 22.0 and Amos 21.0 software were used, and the significance level was set at 5% for all analyses. Results: Social network degree centrality was positively associated with job satisfaction, work engagement and organizational citizenship behavior, and job satisfaction and work engagement had significant positive relationships with organizational citizenship behavior. In addition, social network degree centrality influenced organizational citizenship behavior through the multiple mediating effects of job satisfaction and work engagement. Conclusions: Improving job satisfaction and work engagement can boost the positive effect of social network degree centrality on OCB. |
first_indexed | 2024-03-11T20:51:02Z |
format | Article |
id | doaj.art-e0d50a1160254e7f8901cd4456c4d51a |
institution | Directory Open Access Journal |
issn | 2405-8440 |
language | English |
last_indexed | 2024-03-11T20:51:02Z |
publishDate | 2023-09-01 |
publisher | Elsevier |
record_format | Article |
series | Heliyon |
spelling | doaj.art-e0d50a1160254e7f8901cd4456c4d51a2023-10-01T06:00:26ZengElsevierHeliyon2405-84402023-09-0199e19612The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagementZhenya Liu0Cancan Chen1Huizhen Cui2Yanli Hu3Cerebrovascular Department of Henan Provincial People's Hospital, Henan Provincial Key Medicine Laboratory of Nursing, Zhengzhou University People's Hospital, Zhengzhou, Henan, ChinaHenan Provincial Key Medicine Laboratory of Nursing, Zhengzhou University People's Hospital, Zhengzhou, Henan, ChinaThe Third Affiliated Hospital of Zhengzhou University, Zhengzhou, Henan, ChinaSchool of Nursing, Guangzhou Medical University, Guangzhou, China; Corresponding author.Background: In nursing care organizations, nurses’ social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OCB) among nurses. Methods: A cross-sectional survey design (one-on-one investigation) was used. The study was conducted among 254 nurses working in 10 nursing units in two hospitals in China from November 2019–February 2020. The participants completed a paper questionnaire that measured social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior. A structural equation model (SEM) was used to analyze the mediating effects of job satisfaction and work engagement. SPSS 22.0 and Amos 21.0 software were used, and the significance level was set at 5% for all analyses. Results: Social network degree centrality was positively associated with job satisfaction, work engagement and organizational citizenship behavior, and job satisfaction and work engagement had significant positive relationships with organizational citizenship behavior. In addition, social network degree centrality influenced organizational citizenship behavior through the multiple mediating effects of job satisfaction and work engagement. Conclusions: Improving job satisfaction and work engagement can boost the positive effect of social network degree centrality on OCB.http://www.sciencedirect.com/science/article/pii/S2405844023068202NurseSocial network degree centralityOrganizational citizenship behaviorJob satisfactionWork engagement |
spellingShingle | Zhenya Liu Cancan Chen Huizhen Cui Yanli Hu The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement Heliyon Nurse Social network degree centrality Organizational citizenship behavior Job satisfaction Work engagement |
title | The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement |
title_full | The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement |
title_fullStr | The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement |
title_full_unstemmed | The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement |
title_short | The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement |
title_sort | relationship between nurses social network degree centrality and organizational citizenship behavior the multiple mediating effects of job satisfaction and work engagement |
topic | Nurse Social network degree centrality Organizational citizenship behavior Job satisfaction Work engagement |
url | http://www.sciencedirect.com/science/article/pii/S2405844023068202 |
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