The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement

Background: In nursing care organizations, nurses’ social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OC...

Full description

Bibliographic Details
Main Authors: Zhenya Liu, Cancan Chen, Huizhen Cui, Yanli Hu
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023068202
_version_ 1797669868397395968
author Zhenya Liu
Cancan Chen
Huizhen Cui
Yanli Hu
author_facet Zhenya Liu
Cancan Chen
Huizhen Cui
Yanli Hu
author_sort Zhenya Liu
collection DOAJ
description Background: In nursing care organizations, nurses’ social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OCB) among nurses. Methods: A cross-sectional survey design (one-on-one investigation) was used. The study was conducted among 254 nurses working in 10 nursing units in two hospitals in China from November 2019–February 2020. The participants completed a paper questionnaire that measured social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior. A structural equation model (SEM) was used to analyze the mediating effects of job satisfaction and work engagement. SPSS 22.0 and Amos 21.0 software were used, and the significance level was set at 5% for all analyses. Results: Social network degree centrality was positively associated with job satisfaction, work engagement and organizational citizenship behavior, and job satisfaction and work engagement had significant positive relationships with organizational citizenship behavior. In addition, social network degree centrality influenced organizational citizenship behavior through the multiple mediating effects of job satisfaction and work engagement. Conclusions: Improving job satisfaction and work engagement can boost the positive effect of social network degree centrality on OCB.
first_indexed 2024-03-11T20:51:02Z
format Article
id doaj.art-e0d50a1160254e7f8901cd4456c4d51a
institution Directory Open Access Journal
issn 2405-8440
language English
last_indexed 2024-03-11T20:51:02Z
publishDate 2023-09-01
publisher Elsevier
record_format Article
series Heliyon
spelling doaj.art-e0d50a1160254e7f8901cd4456c4d51a2023-10-01T06:00:26ZengElsevierHeliyon2405-84402023-09-0199e19612The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagementZhenya Liu0Cancan Chen1Huizhen Cui2Yanli Hu3Cerebrovascular Department of Henan Provincial People's Hospital, Henan Provincial Key Medicine Laboratory of Nursing, Zhengzhou University People's Hospital, Zhengzhou, Henan, ChinaHenan Provincial Key Medicine Laboratory of Nursing, Zhengzhou University People's Hospital, Zhengzhou, Henan, ChinaThe Third Affiliated Hospital of Zhengzhou University, Zhengzhou, Henan, ChinaSchool of Nursing, Guangzhou Medical University, Guangzhou, China; Corresponding author.Background: In nursing care organizations, nurses’ social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OCB) among nurses. Methods: A cross-sectional survey design (one-on-one investigation) was used. The study was conducted among 254 nurses working in 10 nursing units in two hospitals in China from November 2019–February 2020. The participants completed a paper questionnaire that measured social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior. A structural equation model (SEM) was used to analyze the mediating effects of job satisfaction and work engagement. SPSS 22.0 and Amos 21.0 software were used, and the significance level was set at 5% for all analyses. Results: Social network degree centrality was positively associated with job satisfaction, work engagement and organizational citizenship behavior, and job satisfaction and work engagement had significant positive relationships with organizational citizenship behavior. In addition, social network degree centrality influenced organizational citizenship behavior through the multiple mediating effects of job satisfaction and work engagement. Conclusions: Improving job satisfaction and work engagement can boost the positive effect of social network degree centrality on OCB.http://www.sciencedirect.com/science/article/pii/S2405844023068202NurseSocial network degree centralityOrganizational citizenship behaviorJob satisfactionWork engagement
spellingShingle Zhenya Liu
Cancan Chen
Huizhen Cui
Yanli Hu
The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
Heliyon
Nurse
Social network degree centrality
Organizational citizenship behavior
Job satisfaction
Work engagement
title The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
title_full The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
title_fullStr The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
title_full_unstemmed The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
title_short The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement
title_sort relationship between nurses social network degree centrality and organizational citizenship behavior the multiple mediating effects of job satisfaction and work engagement
topic Nurse
Social network degree centrality
Organizational citizenship behavior
Job satisfaction
Work engagement
url http://www.sciencedirect.com/science/article/pii/S2405844023068202
work_keys_str_mv AT zhenyaliu therelationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT cancanchen therelationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT huizhencui therelationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT yanlihu therelationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT zhenyaliu relationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT cancanchen relationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT huizhencui relationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement
AT yanlihu relationshipbetweennursessocialnetworkdegreecentralityandorganizationalcitizenshipbehaviorthemultiplemediatingeffectsofjobsatisfactionandworkengagement