Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies

Higher education institutions are called to expand their role and responsibilities, by enhancing their entrepreneurial mindset and redefining relationships with stakeholders. In order to cope with these new challenges, they have started to operate in a strategic manner, by performing marketing and m...

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Main Authors: Chiara Fantauzzi, Rocco Frondizi, Nathalie Colasanti, Gloria Fiorani
Format: Article
Language:English
Published: MDPI AG 2019-10-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/9/4/82
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author Chiara Fantauzzi
Rocco Frondizi
Nathalie Colasanti
Gloria Fiorani
author_facet Chiara Fantauzzi
Rocco Frondizi
Nathalie Colasanti
Gloria Fiorani
author_sort Chiara Fantauzzi
collection DOAJ
description Higher education institutions are called to expand their role and responsibilities, by enhancing their entrepreneurial mindset and redefining relationships with stakeholders. In order to cope with these new challenges, they have started to operate in a strategic manner, by performing marketing and merchandising activities. Indeed, in a sector characterized by the presence of competitive funding models, several forms of accountability, and performance indicators, universities have become open systems and have started to operate like enterprises, considering students as customers. Given this premise, the aim of the paper is to individuate marketing and merchandising strategies in higher education and to evaluate their effectiveness in order to foster stakeholders engagement. This is in line with the entrepreneurial university model that represents the starting point of the theoretical study, then a literature review of “marketization” in higher education institutions is presented, showing how this field is not yet completely investigated. Data refer to the Italian context and are analyzed through a qualitative method. Findings suggest that most Italian universities perform merchandising strategies, but currently there is not sufficient information to evaluate their effectiveness in higher education, it was only possible to make hypotheses.
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spelling doaj.art-e0e6849bc3a749f5926eaf7a9a8be1532022-12-22T00:11:52ZengMDPI AGAdministrative Sciences2076-33872019-10-01948210.3390/admsci9040082admsci9040082Creating Value in the Entrepreneurial University: Marketization and Merchandising StrategiesChiara Fantauzzi0Rocco Frondizi1Nathalie Colasanti2Gloria Fiorani3Department of Management and Law, University of Rome Tor Vergata, 00133 Roma, ItalyDepartment of Management and Law, University of Rome Tor Vergata, 00133 Roma, ItalyDepartment of Management and Law, University of Rome Tor Vergata, 00133 Roma, ItalyDepartment of Management and Law, University of Rome Tor Vergata, 00133 Roma, ItalyHigher education institutions are called to expand their role and responsibilities, by enhancing their entrepreneurial mindset and redefining relationships with stakeholders. In order to cope with these new challenges, they have started to operate in a strategic manner, by performing marketing and merchandising activities. Indeed, in a sector characterized by the presence of competitive funding models, several forms of accountability, and performance indicators, universities have become open systems and have started to operate like enterprises, considering students as customers. Given this premise, the aim of the paper is to individuate marketing and merchandising strategies in higher education and to evaluate their effectiveness in order to foster stakeholders engagement. This is in line with the entrepreneurial university model that represents the starting point of the theoretical study, then a literature review of “marketization” in higher education institutions is presented, showing how this field is not yet completely investigated. Data refer to the Italian context and are analyzed through a qualitative method. Findings suggest that most Italian universities perform merchandising strategies, but currently there is not sufficient information to evaluate their effectiveness in higher education, it was only possible to make hypotheses.https://www.mdpi.com/2076-3387/9/4/82universitystakeholders engagementpublic marketingmerchandising
spellingShingle Chiara Fantauzzi
Rocco Frondizi
Nathalie Colasanti
Gloria Fiorani
Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies
Administrative Sciences
university
stakeholders engagement
public marketing
merchandising
title Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies
title_full Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies
title_fullStr Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies
title_full_unstemmed Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies
title_short Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies
title_sort creating value in the entrepreneurial university marketization and merchandising strategies
topic university
stakeholders engagement
public marketing
merchandising
url https://www.mdpi.com/2076-3387/9/4/82
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AT nathaliecolasanti creatingvalueintheentrepreneurialuniversitymarketizationandmerchandisingstrategies
AT gloriafiorani creatingvalueintheentrepreneurialuniversitymarketizationandmerchandisingstrategies