Digitization and social response of SMEs to the COVID-19 pandemic

Digitalization is crucial for the long-term viability of small businesses in the new economy. As global digitalization accelerates, Kazakhstan’s small and medium-sized enterprises should use the digital economy to promote economic growth. More and more companies are switching to digital technologies...

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Main Authors: Dyussembayeva Lazzat, Urazmagambetova Eleanora, Rakisheva Zura
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/32/e3sconf_etsaic2023_05002.pdf
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author Dyussembayeva Lazzat
Urazmagambetova Eleanora
Rakisheva Zura
author_facet Dyussembayeva Lazzat
Urazmagambetova Eleanora
Rakisheva Zura
author_sort Dyussembayeva Lazzat
collection DOAJ
description Digitalization is crucial for the long-term viability of small businesses in the new economy. As global digitalization accelerates, Kazakhstan’s small and medium-sized enterprises should use the digital economy to promote economic growth. More and more companies are switching to digital technologies: more and more companies, especially import and export companies, are using digital technologies to adapt to the crisis.This article conducted an online survey of 400 Kazakhstani SMEs, which examines the relationship between digitalization, strategies for responding to the COVID-19 crisis. The survey results clearly show that digitalization helps SMEs to take emergency response measures, as well as to respond strategically to social crises in the long term, thereby contributing to the improvement of the performance of SMEs.
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spelling doaj.art-e116ac7c3b444ac5b5d472db4aff83c52023-06-09T09:14:42ZengEDP SciencesE3S Web of Conferences2267-12422023-01-013950500210.1051/e3sconf/202339505002e3sconf_etsaic2023_05002Digitization and social response of SMEs to the COVID-19 pandemicDyussembayeva Lazzat0Urazmagambetova Eleanora1Rakisheva Zura2Kazakh Agrotechnical University named after S. SeifullinKazakh Agrotechnical University named after S. SeifullinKazakh Agrotechnical University named after S. SeifullinDigitalization is crucial for the long-term viability of small businesses in the new economy. As global digitalization accelerates, Kazakhstan’s small and medium-sized enterprises should use the digital economy to promote economic growth. More and more companies are switching to digital technologies: more and more companies, especially import and export companies, are using digital technologies to adapt to the crisis.This article conducted an online survey of 400 Kazakhstani SMEs, which examines the relationship between digitalization, strategies for responding to the COVID-19 crisis. The survey results clearly show that digitalization helps SMEs to take emergency response measures, as well as to respond strategically to social crises in the long term, thereby contributing to the improvement of the performance of SMEs.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/32/e3sconf_etsaic2023_05002.pdf
spellingShingle Dyussembayeva Lazzat
Urazmagambetova Eleanora
Rakisheva Zura
Digitization and social response of SMEs to the COVID-19 pandemic
E3S Web of Conferences
title Digitization and social response of SMEs to the COVID-19 pandemic
title_full Digitization and social response of SMEs to the COVID-19 pandemic
title_fullStr Digitization and social response of SMEs to the COVID-19 pandemic
title_full_unstemmed Digitization and social response of SMEs to the COVID-19 pandemic
title_short Digitization and social response of SMEs to the COVID-19 pandemic
title_sort digitization and social response of smes to the covid 19 pandemic
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/32/e3sconf_etsaic2023_05002.pdf
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AT rakishevazura digitizationandsocialresponseofsmestothecovid19pandemic