FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?

Today, people use social media for communicating and browsing the internet during their spare time. Additionally, people are using social media as a means of leisure during their free time. When Facebook launched its Facebook Live streaming application in 2016, the phenomenon created new opportunit...

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Main Authors: Ying San Lim, Tuan Hock Ng, Wan Normila Mohamad, Cheng Ee Lim
Format: Article
Language:English
Published: UUM PRESS 2022-01-01
Series:Journal of Business Management and Accounting
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/jbma/article/view/14719
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author Ying San Lim
Tuan Hock Ng
Wan Normila Mohamad
Cheng Ee Lim
author_facet Ying San Lim
Tuan Hock Ng
Wan Normila Mohamad
Cheng Ee Lim
author_sort Ying San Lim
collection DOAJ
description Today, people use social media for communicating and browsing the internet during their spare time. Additionally, people are using social media as a means of leisure during their free time. When Facebook launched its Facebook Live streaming application in 2016, the phenomenon created new opportunities for marketers. Recently, Facebook Live streaming is getting popular among companies in promoting their products and services. This research aims to investigate the factors that influence consumers’ purchase intention using Facebook Live streaming. The dependent variable of this study is the purchase intention whereas the independent variable is the attitude towards the broadcasters, interactivity, peer influence, perceived risk and product quality. There were 200 Generation Y respondents from whom information was collected via Facebook using a questionnaire. The result of the study showed that attitude and peer influence affect the consumer purchase intention when watching Facebook Live. This study gives marketers insight into improving their strategies in influencing consumer purchase intention when using Facebook Live streaming.
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spelling doaj.art-e1a9b1ebe4fd491b8673a114f30eeec62023-11-16T02:17:35ZengUUM PRESSJournal of Business Management and Accounting2231-92982636-92492022-01-0112110.32890/jbma2022.12.1.2 FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA? Ying San Lim 0 Tuan Hock Ng 1 Wan Normila Mohamad 2 Cheng Ee Lim 3 Faculty of Business, Multimedia University, Melaka, Malaysia Faculty of Business, Multimedia University, Melaka, Malaysia Faculty of Business and Management, Universiti Teknologi MARA, Negeri Sembilan, Malaysia Faculty of Business, Multimedia University, Melaka, Malaysia Today, people use social media for communicating and browsing the internet during their spare time. Additionally, people are using social media as a means of leisure during their free time. When Facebook launched its Facebook Live streaming application in 2016, the phenomenon created new opportunities for marketers. Recently, Facebook Live streaming is getting popular among companies in promoting their products and services. This research aims to investigate the factors that influence consumers’ purchase intention using Facebook Live streaming. The dependent variable of this study is the purchase intention whereas the independent variable is the attitude towards the broadcasters, interactivity, peer influence, perceived risk and product quality. There were 200 Generation Y respondents from whom information was collected via Facebook using a questionnaire. The result of the study showed that attitude and peer influence affect the consumer purchase intention when watching Facebook Live. This study gives marketers insight into improving their strategies in influencing consumer purchase intention when using Facebook Live streaming. https://e-journal.uum.edu.my/index.php/jbma/article/view/14719Facebook live streaminggeneration Ypurchase intention
spellingShingle Ying San Lim
Tuan Hock Ng
Wan Normila Mohamad
Cheng Ee Lim
FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?
Journal of Business Management and Accounting
Facebook live streaming
generation Y
purchase intention
title FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?
title_full FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?
title_fullStr FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?
title_full_unstemmed FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?
title_short FACEBOOK LIVE-STREAMING: HOW IT AFFECT THE PURCHASE INTENTION OF GENERATION Y IN MALAYSIA?
title_sort facebook live streaming how it affect the purchase intention of generation y in malaysia
topic Facebook live streaming
generation Y
purchase intention
url https://e-journal.uum.edu.my/index.php/jbma/article/view/14719
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