Nivel de implementación de la calidad en sector turístico gallego

Nivel de implementación de la calidad en sector turístico gallego

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In recent decades, the emergence of new destinations and price characteristics similar or even lower, significantly reduced the market share of Spain. Therefore, tourism businesses to face increased competition from markets due in part to the globalization process, have sought new tools to gain comp...

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Bibliographic Details
Main Authors: José Álvarez García, José Antonio Fraiz Brea, María de la Cruz Del Río Rama
Format: Article
Language:English
Published: Instituto de Investigación Social y Turismo 2012-04-01
Series:PASOS Revista de Turismo y Patrimonio Cultural
Subjects:
Tourism
Quality management
“Q for Quality”
Online Access:http://www.pasosonline.org/Publicados/10312/PS0312_03.pdf
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