Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation

This research explores the effect of servant leadership on prosocial rule-breaking (PSRB) and the mediating mechanism of public service motivation (PSM) between the association of servant leadership and PSRB. The said phenomenon is examined in the civil service context of Pakistan during the continu...

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Main Authors: Naqib Ullah Khan, Muhammad Zada, Asad Ullah, Afraseyab Khattak, Heesup Han, Antonio Ariza-Montes, Luis Araya-Castilo
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-07-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.848531/full
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author Naqib Ullah Khan
Muhammad Zada
Muhammad Zada
Asad Ullah
Afraseyab Khattak
Heesup Han
Antonio Ariza-Montes
Luis Araya-Castilo
author_facet Naqib Ullah Khan
Muhammad Zada
Muhammad Zada
Asad Ullah
Afraseyab Khattak
Heesup Han
Antonio Ariza-Montes
Luis Araya-Castilo
author_sort Naqib Ullah Khan
collection DOAJ
description This research explores the effect of servant leadership on prosocial rule-breaking (PSRB) and the mediating mechanism of public service motivation (PSM) between the association of servant leadership and PSRB. The said phenomenon is examined in the civil service context of Pakistan during the continuing crises of the COVID-19 pandemic, a situation where the traditional civil service policy and rule system has become highly complicated for passionate employees’ service performance and efficiency, and where servant leadership has received greater attention for inspiring the attitudinal and behavioral outcomes of frontline workers during the pandemic. Data were collected from 546 frontline workers of the corona relief tiger force. The findings of the study revealed that servant leadership has a significant effect on PSRB and PSM, and that PSM significantly promotes PSRB. The results also revealed that servant leadership has a significant impact on PSRB via engendering PSM.
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spelling doaj.art-e1c41117c59d41128ca75890cfa899d82022-12-22T03:40:04ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-07-011310.3389/fpsyg.2022.848531848531Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service MotivationNaqib Ullah Khan0Muhammad Zada1Muhammad Zada2Asad Ullah3Afraseyab Khattak4Heesup Han5Antonio Ariza-Montes6Luis Araya-Castilo7School of Public Administration, Central South University, Changsha, ChinaBusiness School, Henan University, Kaifeng, ChinaDepartment of Management Sciences, Alhamd Islamic University, Islamabad, PakistanInstitute of Business and Management Studies, The University of Agriculture, Peshawar, PakistanInstitute of Business and Management Studies, The University of Agriculture, Peshawar, PakistanCollege of Hospitality and Tourism Management, Sejong University, Seoul, South KoreaSocial Matters Research Group, Universidad Loyola Andalucía, Córdoba, SpainFacultad de Economía y Negocios, Universidad Andrés Bello, Santiago de Chile, ChileThis research explores the effect of servant leadership on prosocial rule-breaking (PSRB) and the mediating mechanism of public service motivation (PSM) between the association of servant leadership and PSRB. The said phenomenon is examined in the civil service context of Pakistan during the continuing crises of the COVID-19 pandemic, a situation where the traditional civil service policy and rule system has become highly complicated for passionate employees’ service performance and efficiency, and where servant leadership has received greater attention for inspiring the attitudinal and behavioral outcomes of frontline workers during the pandemic. Data were collected from 546 frontline workers of the corona relief tiger force. The findings of the study revealed that servant leadership has a significant effect on PSRB and PSM, and that PSM significantly promotes PSRB. The results also revealed that servant leadership has a significant impact on PSRB via engendering PSM.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.848531/fullservant leadershipprosocial rule-breakingpublic service motivationpublic managerscorona relief tiger force
spellingShingle Naqib Ullah Khan
Muhammad Zada
Muhammad Zada
Asad Ullah
Afraseyab Khattak
Heesup Han
Antonio Ariza-Montes
Luis Araya-Castilo
Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
Frontiers in Psychology
servant leadership
prosocial rule-breaking
public service motivation
public managers
corona relief tiger force
title Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
title_full Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
title_fullStr Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
title_full_unstemmed Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
title_short Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
title_sort servant leadership and followers prosocial rule breaking the mediating role of public service motivation
topic servant leadership
prosocial rule-breaking
public service motivation
public managers
corona relief tiger force
url https://www.frontiersin.org/articles/10.3389/fpsyg.2022.848531/full
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