Factors affecting knowledge sharing in enterprises: Evidence from small and medium enterprises in Vietnam

Today, knowledge gradually becomes an important resource for the competitiveness of enterprises (business-es). For small and medium enterprises (SMEs) in Vietnam, knowledge sharing (KS) is a necessary condition to increase labor productivity and ensure the sustainable development of businesses. Howe...

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Bibliographic Details
Main Author: Vu Ngoc Xuan
Format: Article
Language:English
Published: Growing Science 2020-02-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol10/msl_2019_236.pdf
Description
Summary:Today, knowledge gradually becomes an important resource for the competitiveness of enterprises (business-es). For small and medium enterprises (SMEs) in Vietnam, knowledge sharing (KS) is a necessary condition to increase labor productivity and ensure the sustainable development of businesses. However, encouraging KS among employees requires management to understand the motivational factors of KS and set out appropriate policies. This study is based on the research model of Burgess (2005) [Burgess, D. (2005). What motivates employees to transfer knowledge outside their work unit?. The Journal of Business Communication (1973), 42(4), 324-348.] and related theories to identify psychological motivational factors that affect KS. The study conduct surveys in 400 SMEs to assess the impact of the factors on KS in Vietnamese SMEs. The results show that the factors like rewarding; Fear of losing power, Concepts for self-interest, promoting the role of the group, the concept for social benefits affect KS, significantly. From this re-sult, the study also proposes a number of recommendations to improve KS motivation of Vietnamese SMEs' employees. At the same time, through quantitative research, the author identifies the factors affecting the knowledge sharing behavior of SMEs in Vietnam. Research results indicate different factors; including team-work, cohesion, trusts, reward system, information technology system, communication with peers, the concern of senior management are correlated positively with employees' knowledge sharing behavior.
ISSN:1923-9335
1923-9343