Promoting hotel employees’ work engagement and its service outcomes: The critical role of intrinsic motivation
The purpose of this article is to investigate the relationship between intrinsic job-related motivators and hotel employees’ work engagement and to examine how it may correlate with important employees’ outcomes, such as the prescribed-role and extra-role customer service.
| Autors principals: | , |
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| Format: | Article |
| Idioma: | English |
| Publicat: |
Sciendo
2023-09-01
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| Col·lecció: | International Journal of Management and Economics |
| Matèries: | |
| Accés en línia: | https://doi.org/10.2478/ijme-2023-0011 |