Promoting hotel employees’ work engagement and its service outcomes: The critical role of intrinsic motivation

The purpose of this article is to investigate the relationship between intrinsic job-related motivators and hotel employees’ work engagement and to examine how it may correlate with important employees’ outcomes, such as the prescribed-role and extra-role customer service.

Manylion Llyfryddiaeth
Prif Awduron: Grobelna Aleksandra, Wyszkowska-Wróbel Ewa
Fformat: Erthygl
Iaith:English
Cyhoeddwyd: Sciendo 2023-09-01
Cyfres:International Journal of Management and Economics
Pynciau:
Mynediad Ar-lein:https://doi.org/10.2478/ijme-2023-0011