Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model
Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staf...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Ralph W. Steen Library, Stephen F. Austin State University
2020-02-01
|
| Series: | Journal of Human Services: Training, Research, and Practice |
| Online Access: | https://scholarworks.sfasu.edu/cgi/viewcontent.cgi?article=1066&context=jhstrp |
| _version_ | 1811286644749238272 |
|---|---|
| author | Anthony Zazzarino Zakia Clay Ann Reilly |
| author_facet | Anthony Zazzarino Zakia Clay Ann Reilly |
| author_sort | Anthony Zazzarino |
| collection | DOAJ |
| description | Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The researchers utilized two focus groups to collect data and conducted thematic analysis to highlight specific themes to address the benefits and areas of improvements of a fee-for-service model. By understanding the experiences and perspectives from practitioners, other human service providers may have a greater understanding of implications for their practice. |
| first_indexed | 2024-04-13T03:04:44Z |
| format | Article |
| id | doaj.art-e249f65ddb91474e85cb9d433c560027 |
| institution | Directory Open Access Journal |
| issn | 2472-131X |
| language | English |
| last_indexed | 2024-04-13T03:04:44Z |
| publishDate | 2020-02-01 |
| publisher | Ralph W. Steen Library, Stephen F. Austin State University |
| record_format | Article |
| series | Journal of Human Services: Training, Research, and Practice |
| spelling | doaj.art-e249f65ddb91474e85cb9d433c5600272022-12-22T03:05:19ZengRalph W. Steen Library, Stephen F. Austin State UniversityJournal of Human Services: Training, Research, and Practice2472-131X2020-02-0151118Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service ModelAnthony Zazzarino0Zakia Clay1Ann ReillyRutgers UniversityRutgers UniversityMany human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The researchers utilized two focus groups to collect data and conducted thematic analysis to highlight specific themes to address the benefits and areas of improvements of a fee-for-service model. By understanding the experiences and perspectives from practitioners, other human service providers may have a greater understanding of implications for their practice.https://scholarworks.sfasu.edu/cgi/viewcontent.cgi?article=1066&context=jhstrp |
| spellingShingle | Anthony Zazzarino Zakia Clay Ann Reilly Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model Journal of Human Services: Training, Research, and Practice |
| title | Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model |
| title_full | Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model |
| title_fullStr | Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model |
| title_full_unstemmed | Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model |
| title_short | Organizational Change: The Experiences of Practitioners Transitioning to a Fee-for-Service Model |
| title_sort | organizational change the experiences of practitioners transitioning to a fee for service model |
| url | https://scholarworks.sfasu.edu/cgi/viewcontent.cgi?article=1066&context=jhstrp |
| work_keys_str_mv | AT anthonyzazzarino organizationalchangetheexperiencesofpractitionerstransitioningtoafeeforservicemodel AT zakiaclay organizationalchangetheexperiencesofpractitionerstransitioningtoafeeforservicemodel AT annreilly organizationalchangetheexperiencesofpractitionerstransitioningtoafeeforservicemodel |