The impact of human resources policies and practices on organizational citizenship behaviors

This study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis s...

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Main Authors: Joel Adame Tinti, Luciano Venelli-Costa, Almir Martins Vieira, Alexandre Cappellozza
Format: Article
Language:English
Published: FUCAPE Business School 2017-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123053350006
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author Joel Adame Tinti
Luciano Venelli-Costa
Almir Martins Vieira
Alexandre Cappellozza
author_facet Joel Adame Tinti
Luciano Venelli-Costa
Almir Martins Vieira
Alexandre Cappellozza
author_sort Joel Adame Tinti
collection DOAJ
description This study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis scenario or changing time by managers. The theoretical basis contains Milkovich and Boudreau (1994), Dessler (2002), Demo et al. (2012), among others, to address PPHR and Handy (1978), Organ (1990) and Siqueira (2003) to OCB. We collect data from 156 employees of public, private and mixed companies located in the State of São Paulo. The results revealed significant impact from PPHR over OCB, and we evidence that only professional involvement exhibited significant relation. We also conclude that PPHR influence the dissemination of organizational image and creative suggestions from OCB factors. The results indicate suggestions where managers can act to extract, effectively, organizational citizenship behaviors from their employees.
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spelling doaj.art-e2b41ad6b024483ebb574c96c16ed2142024-03-21T19:30:18ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2017-01-01146636653The impact of human resources policies and practices on organizational citizenship behaviorsJoel Adame TintiLuciano Venelli-CostaAlmir Martins VieiraAlexandre CappellozzaThis study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis scenario or changing time by managers. The theoretical basis contains Milkovich and Boudreau (1994), Dessler (2002), Demo et al. (2012), among others, to address PPHR and Handy (1978), Organ (1990) and Siqueira (2003) to OCB. We collect data from 156 employees of public, private and mixed companies located in the State of São Paulo. The results revealed significant impact from PPHR over OCB, and we evidence that only professional involvement exhibited significant relation. We also conclude that PPHR influence the dissemination of organizational image and creative suggestions from OCB factors. The results indicate suggestions where managers can act to extract, effectively, organizational citizenship behaviors from their employees.http://www.redalyc.org/articulo.oa?id=123053350006people managementpolicies and practices in human resourcesorganizational citizenship behavior
spellingShingle Joel Adame Tinti
Luciano Venelli-Costa
Almir Martins Vieira
Alexandre Cappellozza
The impact of human resources policies and practices on organizational citizenship behaviors
BBR: Brazilian Business Review
people management
policies and practices in human resources
organizational citizenship behavior
title The impact of human resources policies and practices on organizational citizenship behaviors
title_full The impact of human resources policies and practices on organizational citizenship behaviors
title_fullStr The impact of human resources policies and practices on organizational citizenship behaviors
title_full_unstemmed The impact of human resources policies and practices on organizational citizenship behaviors
title_short The impact of human resources policies and practices on organizational citizenship behaviors
title_sort impact of human resources policies and practices on organizational citizenship behaviors
topic people management
policies and practices in human resources
organizational citizenship behavior
url http://www.redalyc.org/articulo.oa?id=123053350006
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