Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study

Introduction: Older adults often have multiple comorbidities; therefore, they are at high risk for adverse events after discharge. The 4Ms framework—what matters, medications, mentation, mobility—has been used in acute and ambulatory care settings to identify risk factors for adverse events in older...

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Main Authors: Mackenzie A. McKnight, Melissa K. Sheber, Daniel J. Liebzeit, Aaron T. Seaman, Erica K. Husser, Harleah G. Buck, Heather S. Reisinger, Sangil Lee
Format: Article
Language:English
Published: eScholarship Publishing, University of California 2024-01-01
Series:Western Journal of Emergency Medicine
Online Access:https://escholarship.org/uc/item/4nd2734n
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author Mackenzie A. McKnight
Melissa K. Sheber
Daniel J. Liebzeit
Aaron T. Seaman
Erica K. Husser
Harleah G. Buck
Heather S. Reisinger
Sangil Lee
author_facet Mackenzie A. McKnight
Melissa K. Sheber
Daniel J. Liebzeit
Aaron T. Seaman
Erica K. Husser
Harleah G. Buck
Heather S. Reisinger
Sangil Lee
author_sort Mackenzie A. McKnight
collection DOAJ
description Introduction: Older adults often have multiple comorbidities; therefore, they are at high risk for adverse events after discharge. The 4Ms framework—what matters, medications, mentation, mobility—has been used in acute and ambulatory care settings to identify risk factors for adverse events in older adults, although it has not been used in the emergency department (ED). We aimed to determine whether 1) use of the 4Ms worksheet would help emergency clinicians understand older adult patients’ goals of care and 2) use of the worksheet was feasible in the ED. Methods: We conducted a qualitative, descriptive study among patients aged ≥60 years and emergency clinicians from January–June 2022. Patients were asked to fill out a 4Ms worksheet; following this, semi-structured interviews were conducted with patients and clinicians separately. We analysed data to create codes, which were divided into categories and sub-categories. Results: A total of 20 older patients and 19 emergency clinicians were interviewed. We identified two categories based on our aims: understanding patient goals of care (sub-categories: clinician/ patient concordance; understanding underlying goals of care; underlying goals of care discrepancy) and use of 4Ms Worksheet (sub-categories: worksheet to discussion discrepancy; challenges using worksheet; challenge completing worksheet before discharge). Rates of concordance between patient and clinician on main concern/goal of care and underlying goals of care were 82.4% and 15.4%, respectively. Conclusion: We found that most patients and emergency clinicians agreed on the main goal of care, although clinicians often failed to elicit patients’ underlying goal(s) of care. Additionally, many patients preferred to have the interviewer fill out the worksheet for them. There was often discrepancy between what was written and what was discussed with the interviewer. More research is needed to determine the best way to integrate the 4Ms framework within emergency care.
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spelling doaj.art-e2b69f98ceca4de586c0e8430a52256d2024-04-10T08:57:29ZengeScholarship Publishing, University of CaliforniaWestern Journal of Emergency Medicine1936-900X1936-90182024-01-0125223023610.5811/westjem.1808818088Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative StudyMackenzie A. McKnight0Melissa K. Sheber1Daniel J. Liebzeit2Aaron T. Seaman3Erica K. Husser4Harleah G. Buck5Heather S. Reisinger6Sangil Lee7University of Iowa, Roy J. and Lucille A. Carver College of Medicine, Iowa City, IowaUniversity of Iowa, Roy J. and Lucille A. Carver College of Medicine, Iowa City, IowaUniversity of Iowa, College of Nursing, Iowa City, IowaUniversity of Iowa, Roy J. and Lucille A. Carver College of Medicine, Department of Internal Medicine, Iowa City, IowaPenn State University, Ross and Carol Nese College of Nursing, University Park, PennsylvaniaUniversity of Iowa, College of Nursing, Iowa City, IowaUniversity of Iowa, Roy J. and Lucille A. Carver College of Medicine, Department of Internal Medicine, Iowa City, IowaUniversity of Iowa, Roy J. and Lucille A. Carver College of Medicine, Department of Internal Medicine, Iowa City, IowaIntroduction: Older adults often have multiple comorbidities; therefore, they are at high risk for adverse events after discharge. The 4Ms framework—what matters, medications, mentation, mobility—has been used in acute and ambulatory care settings to identify risk factors for adverse events in older adults, although it has not been used in the emergency department (ED). We aimed to determine whether 1) use of the 4Ms worksheet would help emergency clinicians understand older adult patients’ goals of care and 2) use of the worksheet was feasible in the ED. Methods: We conducted a qualitative, descriptive study among patients aged ≥60 years and emergency clinicians from January–June 2022. Patients were asked to fill out a 4Ms worksheet; following this, semi-structured interviews were conducted with patients and clinicians separately. We analysed data to create codes, which were divided into categories and sub-categories. Results: A total of 20 older patients and 19 emergency clinicians were interviewed. We identified two categories based on our aims: understanding patient goals of care (sub-categories: clinician/ patient concordance; understanding underlying goals of care; underlying goals of care discrepancy) and use of 4Ms Worksheet (sub-categories: worksheet to discussion discrepancy; challenges using worksheet; challenge completing worksheet before discharge). Rates of concordance between patient and clinician on main concern/goal of care and underlying goals of care were 82.4% and 15.4%, respectively. Conclusion: We found that most patients and emergency clinicians agreed on the main goal of care, although clinicians often failed to elicit patients’ underlying goal(s) of care. Additionally, many patients preferred to have the interviewer fill out the worksheet for them. There was often discrepancy between what was written and what was discussed with the interviewer. More research is needed to determine the best way to integrate the 4Ms framework within emergency care.https://escholarship.org/uc/item/4nd2734n
spellingShingle Mackenzie A. McKnight
Melissa K. Sheber
Daniel J. Liebzeit
Aaron T. Seaman
Erica K. Husser
Harleah G. Buck
Heather S. Reisinger
Sangil Lee
Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study
Western Journal of Emergency Medicine
title Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study
title_full Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study
title_fullStr Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study
title_full_unstemmed Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study
title_short Usability of the 4Ms Worksheet in the Emergency Department for Older Patients: A Qualitative Study
title_sort usability of the 4ms worksheet in the emergency department for older patients a qualitative study
url https://escholarship.org/uc/item/4nd2734n
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