Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective

This study aimed to define the general factors affecting the quality of fitness centres from the point of view of the members' opinions and the relation densities of the features within these factors. The study was carried out using the qualitative method. Data coding was done utilising MAXQDA...

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Main Authors: Ali Sevilmiş, Hüseyin Çevik, Jerónimo García-Fernández
Format: Article
Language:English
Published: Desafio Singular 2022-09-01
Series:Motricidade
Subjects:
Online Access:https://revistas.rcaap.pt/motricidade/article/view/26620
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author Ali Sevilmiş
Hüseyin Çevik
Jerónimo García-Fernández
author_facet Ali Sevilmiş
Hüseyin Çevik
Jerónimo García-Fernández
author_sort Ali Sevilmiş
collection DOAJ
description This study aimed to define the general factors affecting the quality of fitness centres from the point of view of the members' opinions and the relation densities of the features within these factors. The study was carried out using the qualitative method. Data coding was done utilising MAXQDA, a qualitative data analysis program. MAXQDA's code co-occurrence model feature is employed to visualise code relationships. According to the research findings, the most intense relationship that the factors affecting the staff quality perception of fitness centres have with each other was defined as “Willing to help-Friendliness”. When looking at the results obtained in other factors, codes of "Expertise-Communication" for the quality of the trainer, "Facility Atmosphere-Air conditioning" for the quality of the physical environment, and “Meeting the need-Program variety” for the program quality were associated with each other. Findings from this study provide implications for facility managers who need to closely monitor fitness centres’ physical environment, staff, instructors, program quality and implement remedial measures as needed.
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spelling doaj.art-e2c62173ad35485cbc674f2e78fa9ac22023-01-01T15:37:17ZengDesafio SingularMotricidade1646-107X2182-29722022-09-0118310.6063/motricidade.26620Factors associated with perceived quality in Turkish fitness centres: A qualitative perspectiveAli Sevilmiş0Hüseyin Çevik1Jerónimo García-Fernández2Karamanoglu Mehmetbey UniversityEskişehir Technical UniversityPhysical Education and Sport Department, Universidad de Sevilla This study aimed to define the general factors affecting the quality of fitness centres from the point of view of the members' opinions and the relation densities of the features within these factors. The study was carried out using the qualitative method. Data coding was done utilising MAXQDA, a qualitative data analysis program. MAXQDA's code co-occurrence model feature is employed to visualise code relationships. According to the research findings, the most intense relationship that the factors affecting the staff quality perception of fitness centres have with each other was defined as “Willing to help-Friendliness”. When looking at the results obtained in other factors, codes of "Expertise-Communication" for the quality of the trainer, "Facility Atmosphere-Air conditioning" for the quality of the physical environment, and “Meeting the need-Program variety” for the program quality were associated with each other. Findings from this study provide implications for facility managers who need to closely monitor fitness centres’ physical environment, staff, instructors, program quality and implement remedial measures as needed. https://revistas.rcaap.pt/motricidade/article/view/26620Fitness centresstaff qualityprogram qualityinstructor qualityqualitative method
spellingShingle Ali Sevilmiş
Hüseyin Çevik
Jerónimo García-Fernández
Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective
Motricidade
Fitness centres
staff quality
program quality
instructor quality
qualitative method
title Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective
title_full Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective
title_fullStr Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective
title_full_unstemmed Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective
title_short Factors associated with perceived quality in Turkish fitness centres: A qualitative perspective
title_sort factors associated with perceived quality in turkish fitness centres a qualitative perspective
topic Fitness centres
staff quality
program quality
instructor quality
qualitative method
url https://revistas.rcaap.pt/motricidade/article/view/26620
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AT huseyincevik factorsassociatedwithperceivedqualityinturkishfitnesscentresaqualitativeperspective
AT jeronimogarciafernandez factorsassociatedwithperceivedqualityinturkishfitnesscentresaqualitativeperspective