Netnographic Slog

Active, participatory netnography, in contrast to passive netnography, is essential if researchers are to gain rich rewards from the rigorous collection of qualitative data. However, researchers should be aware of the ‘netnographic slog’; “the blood, sweat and tears” associated with eliciting qualit...

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Main Authors: Ruth Wallace, Leesa Costello, Amanda Devine
Format: Article
Language:English
Published: SAGE Publishing 2018-10-01
Series:International Journal of Qualitative Methods
Online Access:https://doi.org/10.1177/1609406918797796
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author Ruth Wallace
Leesa Costello
Amanda Devine
author_facet Ruth Wallace
Leesa Costello
Amanda Devine
author_sort Ruth Wallace
collection DOAJ
description Active, participatory netnography, in contrast to passive netnography, is essential if researchers are to gain rich rewards from the rigorous collection of qualitative data. However, researchers should be aware of the ‘netnographic slog’; “the blood, sweat and tears” associated with eliciting quality data and encouraging active participation in online communities. This article examines the – Supporting Nutrition for Australian Childcare (SNAC) – online community of practice, established to support healthy eating practices in early childhood education and care settings. To ensure research rigour, Kozinets’ netnographic steps were employed. Garnering member participation in this online community was a slog; most community content was contributed by few members, although accessed by many. The success (and failure) of the creative elicitation strategies implemented by the researchers to promote participation are discussed, and examples provided that could be used by other netnographers in online communities. A key consideration, however, appears to be the waning success of web-based discussion boards as an effective platform. Future netnographers should carefully consider the effort required to attract new community members and encourage participation. While SNAC is a unique resource, presenting an ideal platform to launch further initiatives, other more effective social media platforms that can support healthy eating in this key setting should be considered. If participatory netnography is to be successful, budding netnographers must be prepared to invest the blood, sweat and tears required to nurture emerging communities of practice.
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spelling doaj.art-e2df4529b2024bda96cef8e1dd4eee262022-12-21T23:56:39ZengSAGE PublishingInternational Journal of Qualitative Methods1609-40692018-10-011710.1177/1609406918797796Netnographic SlogRuth Wallace0Leesa Costello1Amanda Devine2 School of Medical and Health Sciences, Edith Cowan University, Joondalup, Western Australia, Australia School of Medical and Health Sciences, Edith Cowan University, Joondalup, Western Australia, Australia School of Medical and Health Sciences, Edith Cowan University, Joondalup, Western Australia, AustraliaActive, participatory netnography, in contrast to passive netnography, is essential if researchers are to gain rich rewards from the rigorous collection of qualitative data. However, researchers should be aware of the ‘netnographic slog’; “the blood, sweat and tears” associated with eliciting quality data and encouraging active participation in online communities. This article examines the – Supporting Nutrition for Australian Childcare (SNAC) – online community of practice, established to support healthy eating practices in early childhood education and care settings. To ensure research rigour, Kozinets’ netnographic steps were employed. Garnering member participation in this online community was a slog; most community content was contributed by few members, although accessed by many. The success (and failure) of the creative elicitation strategies implemented by the researchers to promote participation are discussed, and examples provided that could be used by other netnographers in online communities. A key consideration, however, appears to be the waning success of web-based discussion boards as an effective platform. Future netnographers should carefully consider the effort required to attract new community members and encourage participation. While SNAC is a unique resource, presenting an ideal platform to launch further initiatives, other more effective social media platforms that can support healthy eating in this key setting should be considered. If participatory netnography is to be successful, budding netnographers must be prepared to invest the blood, sweat and tears required to nurture emerging communities of practice.https://doi.org/10.1177/1609406918797796
spellingShingle Ruth Wallace
Leesa Costello
Amanda Devine
Netnographic Slog
International Journal of Qualitative Methods
title Netnographic Slog
title_full Netnographic Slog
title_fullStr Netnographic Slog
title_full_unstemmed Netnographic Slog
title_short Netnographic Slog
title_sort netnographic slog
url https://doi.org/10.1177/1609406918797796
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