Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies
Recent developments in information technology and business models enable a wide variety of new services for companies looking for growth in services. Currently, manufacturing companies have been actively developing and providing novel asset based services such as condition monitoring and remote cont...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2017-09-01
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| Series: | Management Systems in Production Engineering |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/mspe-2017-0029 |
| _version_ | 1828370913669677056 |
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| author | Kortelainen Helena Hanski Jyri Valkokari Pasi Ahonen Toni |
| author_facet | Kortelainen Helena Hanski Jyri Valkokari Pasi Ahonen Toni |
| author_sort | Kortelainen Helena |
| collection | DOAJ |
| description | Recent developments in information technology and business models enable a wide variety of new services for companies looking for growth in services. Currently, manufacturing companies have been actively developing and providing novel asset based services such as condition monitoring and remote control. However, there is still untapped potential in extending the service delivery to the long-term co-operative development of physical assets over the whole lifecycle. Close collaboration with the end-customer and other stakeholders is needed in order to understand the value generation options. In this paper, we assess some of the asset services manufacturing companies are currently developing. The descriptions of the asset services are based on the results of an industrial workshop in which the companies presented their service development plans. The service propositions are compared with the Total Cost of Ownership and the closed loop life cycle frameworks. Based on the comparison, gaps that indicate potential for extended asset service concepts are recognised. In conclusion, we argue that the manufacturing companies do not recognise the whole potential for asset based services and for optimizing the performance of the end customers′ processes. |
| first_indexed | 2024-04-14T06:44:18Z |
| format | Article |
| id | doaj.art-e3070312aaf149e88cee07571198881a |
| institution | Directory Open Access Journal |
| issn | 2450-5781 |
| language | English |
| last_indexed | 2024-04-14T06:44:18Z |
| publishDate | 2017-09-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Management Systems in Production Engineering |
| spelling | doaj.art-e3070312aaf149e88cee07571198881a2022-12-22T02:07:14ZengSciendoManagement Systems in Production Engineering2450-57812017-09-0125319920410.1515/mspe-2017-0029Tapping the Value Potential of Extended Asset Services – Experiences from Finnish CompaniesKortelainen Helena0Hanski Jyri1Valkokari Pasi2Ahonen Toni3VTT Technical Research Centre of Finland, Tampere P.O. Box 1000, FI-02044 VTT, Espoo, FinlandVTT Technical Research Centre of Finland, Tampere P.O. Box 1000, FI-02044 VTT, Espoo, FinlandVTT Technical Research Centre of Finland, Tampere P.O. Box 1000, FI-02044 VTT, Espoo, FinlandVTT Technical Research Centre of Finland, Tampere P.O. Box 1000, FI-02044 VTT, Espoo, FinlandRecent developments in information technology and business models enable a wide variety of new services for companies looking for growth in services. Currently, manufacturing companies have been actively developing and providing novel asset based services such as condition monitoring and remote control. However, there is still untapped potential in extending the service delivery to the long-term co-operative development of physical assets over the whole lifecycle. Close collaboration with the end-customer and other stakeholders is needed in order to understand the value generation options. In this paper, we assess some of the asset services manufacturing companies are currently developing. The descriptions of the asset services are based on the results of an industrial workshop in which the companies presented their service development plans. The service propositions are compared with the Total Cost of Ownership and the closed loop life cycle frameworks. Based on the comparison, gaps that indicate potential for extended asset service concepts are recognised. In conclusion, we argue that the manufacturing companies do not recognise the whole potential for asset based services and for optimizing the performance of the end customers′ processes.https://doi.org/10.1515/mspe-2017-0029assetfleetextended asset services |
| spellingShingle | Kortelainen Helena Hanski Jyri Valkokari Pasi Ahonen Toni Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies Management Systems in Production Engineering asset fleet extended asset services |
| title | Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies |
| title_full | Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies |
| title_fullStr | Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies |
| title_full_unstemmed | Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies |
| title_short | Tapping the Value Potential of Extended Asset Services – Experiences from Finnish Companies |
| title_sort | tapping the value potential of extended asset services experiences from finnish companies |
| topic | asset fleet extended asset services |
| url | https://doi.org/10.1515/mspe-2017-0029 |
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