Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma

Objective Mild traumatic brain injuries (MTBI) associated with intracranial haemorrhage are commonly transferred to tertiary care centres. Recent studies have shown that transfers for low-severity traumatic brain injuries may be unnecessary. Trauma systems can be overwhelmed by low acuity patients j...

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Main Authors: Gayla Miles, Christopher Shank, Ann Quinlan, Jennifer Cavender
Format: Article
Language:English
Published: BMJ Publishing Group 2023-03-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/12/1/e002012.full
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author Gayla Miles
Christopher Shank
Ann Quinlan
Jennifer Cavender
author_facet Gayla Miles
Christopher Shank
Ann Quinlan
Jennifer Cavender
author_sort Gayla Miles
collection DOAJ
description Objective Mild traumatic brain injuries (MTBI) associated with intracranial haemorrhage are commonly transferred to tertiary care centres. Recent studies have shown that transfers for low-severity traumatic brain injuries may be unnecessary. Trauma systems can be overwhelmed by low acuity patients justifying standardisation of MTBI transfers. We sought to evaluate the impact of telemedicine services on mitigating unnecessary transfers for those presenting with low-severity blunt head trauma after sustaining a ground level fall (GLF).Method A process improvement plan was developed by a task force of transfer centre (TC) administrators, emergency department physicians (EDP), trauma surgeons and neurosurgeons (NS) to facilitate the requesting EDP and the NS on-call to converse directly to mitigate unnecessary transfers. Consecutive retrospective chart review was performed on neurosurgical transfer requests between 1 January 2021 and 31 January 2022. A comparison of transfers preintervention and postintervention (1 January 2021 to 12 September 2021)/(13 September 2021 to 31 January 2022) was performed.Results The TC received 1091 neurological-based transfer requests during the study period (preintervention group: 406 neurosurgical requests; postintervention group: 353 neurosurgical requests). After consultation with the NS on-call, the number of MTBI patients remaining at their respective ED’s with no neurological degradation more than doubled from 15 in the preintervention group to 37 in the postintervention group.Conclusion TC-mediated telemedicine conversations between the NS and the referring EDP can prevent unnecessary transfers for stable MTBI patients sustaining a GLF if needed. Outlying EDPs should be educated on this process to increase efficacy.
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spelling doaj.art-e313cc0b0f344f5b975433ed4ce826c22023-07-30T18:25:06ZengBMJ Publishing GroupBMJ Open Quality2399-66412023-03-0112110.1136/bmjoq-2022-002012Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head traumaGayla Miles0Christopher Shank1Ann Quinlan2Jennifer Cavender3Trauma, Texas Health Harris Methodist Hospital Fort Worth, Fort Worth, Texas, USANeuro-Trauma, Texas Health Harris Methodist Hospital Fort Worth, Fort Worth, Texas, USATrauma, Texas Health Harris Methodist Hospital Fort Worth, Fort Worth, Texas, USATransfer Center, Texas Health Resources, Arlington, Texas, USAObjective Mild traumatic brain injuries (MTBI) associated with intracranial haemorrhage are commonly transferred to tertiary care centres. Recent studies have shown that transfers for low-severity traumatic brain injuries may be unnecessary. Trauma systems can be overwhelmed by low acuity patients justifying standardisation of MTBI transfers. We sought to evaluate the impact of telemedicine services on mitigating unnecessary transfers for those presenting with low-severity blunt head trauma after sustaining a ground level fall (GLF).Method A process improvement plan was developed by a task force of transfer centre (TC) administrators, emergency department physicians (EDP), trauma surgeons and neurosurgeons (NS) to facilitate the requesting EDP and the NS on-call to converse directly to mitigate unnecessary transfers. Consecutive retrospective chart review was performed on neurosurgical transfer requests between 1 January 2021 and 31 January 2022. A comparison of transfers preintervention and postintervention (1 January 2021 to 12 September 2021)/(13 September 2021 to 31 January 2022) was performed.Results The TC received 1091 neurological-based transfer requests during the study period (preintervention group: 406 neurosurgical requests; postintervention group: 353 neurosurgical requests). After consultation with the NS on-call, the number of MTBI patients remaining at their respective ED’s with no neurological degradation more than doubled from 15 in the preintervention group to 37 in the postintervention group.Conclusion TC-mediated telemedicine conversations between the NS and the referring EDP can prevent unnecessary transfers for stable MTBI patients sustaining a GLF if needed. Outlying EDPs should be educated on this process to increase efficacy.https://bmjopenquality.bmj.com/content/12/1/e002012.full
spellingShingle Gayla Miles
Christopher Shank
Ann Quinlan
Jennifer Cavender
Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma
BMJ Open Quality
title Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma
title_full Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma
title_fullStr Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma
title_full_unstemmed Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma
title_short Process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low-severity blunt head trauma
title_sort process improvement using telemedicine consultation to prevent unnecessary interfacility transfers for low severity blunt head trauma
url https://bmjopenquality.bmj.com/content/12/1/e002012.full
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