Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process

<p>Abstract</p> <p>Background</p> <p>Electronic prescribing is increasingly being used in primary care and in hospitals. Studies on the effects of e-prescribing systems have found evidence for both benefit and harm. The aim of this study was to identify features of e-pr...

Full description

Bibliographic Details
Main Authors: O'Neill Jennifer A, Harvey Ken, Reeve James F, Williamson Margaret, Sweidan Michelle, Schattner Peter, Snowdon Teri
Format: Article
Language:English
Published: BMC 2010-04-01
Series:BMC Medical Informatics and Decision Making
Online Access:http://www.biomedcentral.com/1472-6947/10/21
_version_ 1811252785872633856
author O'Neill Jennifer A
Harvey Ken
Reeve James F
Williamson Margaret
Sweidan Michelle
Schattner Peter
Snowdon Teri
author_facet O'Neill Jennifer A
Harvey Ken
Reeve James F
Williamson Margaret
Sweidan Michelle
Schattner Peter
Snowdon Teri
author_sort O'Neill Jennifer A
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Electronic prescribing is increasingly being used in primary care and in hospitals. Studies on the effects of e-prescribing systems have found evidence for both benefit and harm. The aim of this study was to identify features of e-prescribing software systems that support patient safety and quality of care and that are useful to the clinician and the patient, with a focus on improving the quality use of medicines.</p> <p>Methods</p> <p>Software features were identified by a literature review, key informants and an expert group. A modified Delphi process was used with a 12-member multidisciplinary expert group to reach consensus on the expected impact of the features in four domains: patient safety, quality of care, usefulness to the clinician and usefulness to the patient. The setting was electronic prescribing in general practice in Australia.</p> <p>Results</p> <p>A list of 114 software features was developed. Most of the features relate to the recording and use of patient data, the medication selection process, prescribing decision support, monitoring drug therapy and clinical reports. The expert group rated 78 of the features (68%) as likely to have a high positive impact in at least one domain, 36 features (32%) as medium impact, and none as low or negative impact. Twenty seven features were rated as high positive impact across 3 or 4 domains including patient safety and quality of care. Ten features were considered "aspirational" because of a lack of agreed standards and/or suitable knowledge bases.</p> <p>Conclusions</p> <p>This study defines features of e-prescribing software systems that are expected to support safety and quality, especially in relation to prescribing and use of medicines in general practice. The features could be used to develop software standards, and could be adapted if necessary for use in other settings and countries.</p>
first_indexed 2024-04-12T16:40:49Z
format Article
id doaj.art-e315c798c9774b6f974c4f00a30ad63d
institution Directory Open Access Journal
issn 1472-6947
language English
last_indexed 2024-04-12T16:40:49Z
publishDate 2010-04-01
publisher BMC
record_format Article
series BMC Medical Informatics and Decision Making
spelling doaj.art-e315c798c9774b6f974c4f00a30ad63d2022-12-22T03:24:49ZengBMCBMC Medical Informatics and Decision Making1472-69472010-04-011012110.1186/1472-6947-10-21Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi processO'Neill Jennifer AHarvey KenReeve James FWilliamson MargaretSweidan MichelleSchattner PeterSnowdon Teri<p>Abstract</p> <p>Background</p> <p>Electronic prescribing is increasingly being used in primary care and in hospitals. Studies on the effects of e-prescribing systems have found evidence for both benefit and harm. The aim of this study was to identify features of e-prescribing software systems that support patient safety and quality of care and that are useful to the clinician and the patient, with a focus on improving the quality use of medicines.</p> <p>Methods</p> <p>Software features were identified by a literature review, key informants and an expert group. A modified Delphi process was used with a 12-member multidisciplinary expert group to reach consensus on the expected impact of the features in four domains: patient safety, quality of care, usefulness to the clinician and usefulness to the patient. The setting was electronic prescribing in general practice in Australia.</p> <p>Results</p> <p>A list of 114 software features was developed. Most of the features relate to the recording and use of patient data, the medication selection process, prescribing decision support, monitoring drug therapy and clinical reports. The expert group rated 78 of the features (68%) as likely to have a high positive impact in at least one domain, 36 features (32%) as medium impact, and none as low or negative impact. Twenty seven features were rated as high positive impact across 3 or 4 domains including patient safety and quality of care. Ten features were considered "aspirational" because of a lack of agreed standards and/or suitable knowledge bases.</p> <p>Conclusions</p> <p>This study defines features of e-prescribing software systems that are expected to support safety and quality, especially in relation to prescribing and use of medicines in general practice. The features could be used to develop software standards, and could be adapted if necessary for use in other settings and countries.</p>http://www.biomedcentral.com/1472-6947/10/21
spellingShingle O'Neill Jennifer A
Harvey Ken
Reeve James F
Williamson Margaret
Sweidan Michelle
Schattner Peter
Snowdon Teri
Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process
BMC Medical Informatics and Decision Making
title Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process
title_full Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process
title_fullStr Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process
title_full_unstemmed Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process
title_short Identification of features of electronic prescribing systems to support quality and safety in primary care using a modified Delphi process
title_sort identification of features of electronic prescribing systems to support quality and safety in primary care using a modified delphi process
url http://www.biomedcentral.com/1472-6947/10/21
work_keys_str_mv AT oneilljennifera identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess
AT harveyken identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess
AT reevejamesf identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess
AT williamsonmargaret identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess
AT sweidanmichelle identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess
AT schattnerpeter identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess
AT snowdonteri identificationoffeaturesofelectronicprescribingsystemstosupportqualityandsafetyinprimarycareusingamodifieddelphiprocess